IT Service Desk Analyst
4 days ago
**Ideal opportunity to develop your career**:
- **Salary Packaging Benefits**:
- **Great Team culture and support**:
- **Frankston, Mornington Peninsula & surrounding locations**
**Who We Are and What We Stand For**
Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care. To realise this vision we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and looking for ways to improve and have a passion for communicating and connecting with others.
In representing Peninsula Health, we expect all employees and volunteers to reflect our values:
**Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative.** We are One Peninsula Health.
**What You Will Be Doing**
This position is responsible for providing the initial point of contact for users submitting an incident or request for service to the IT Service Desk.
Where resolution of requests on first contact not possible, the Service Desk Officer will escalate as appropriate.
**What You Need**
We anticipate you will have:
- Extensive knowledge and experience with Windows Operating Systems
- Excellent knowledge and experience of User Provisioning (MS Active Directory / MS Exchange)
- Experience working in an ITIL based service delivery environment
- Excellent communication and presentation skills
**What Next**
If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.
**Additional Requirements**
This role must be fully vaccinated for Covid-19 and meet the requirements of the Peninsula Health immunisation policy.
**Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time. **Selection Criteria Essential: Extensive knowledge and experience with Windows Operating Systems
Essential: Excellent knowledge and experience of User Provisioning (MS Active Directory / MS Exchange)
Desirable: Enthusiastic and positive approach with a strong customer focus
Desirable: Advanced analytical and problem-solving skills with the ability to quickly and efficiently diagnose/analyse technical issues
Desirable: Knowledge understanding of the Citrix technology suite
-
IT Service Desk Officer
2 weeks ago
Frankston, Australia Peninsula Health Full timeJob Description **Posting Start Date**:07/01/2025 **Req ID**:2458 **Job Title**:IT Service Desk Officer **Employment Status**:Fixed Term Full Time **Job Location**:Frankston - **Contribute to Peninsula Health’s Digital Health**: - **Facilitate effective management of service requests in a diverse and supportive team**: - **Hybrid working...
-
Mepacs Help Desk Team Leader
1 day ago
Frankston, Australia Peninsula Health Full time**Immerse yourself in an inclusive, diverse and supportive culture**: - **Lead a small Technical team**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and...
-
Systems Analyst
1 day ago
Frankston, Australia South East Water Corporation Full time**Who are we?** We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...
-
Mepacs Help Desk Support Officer
4 days ago
Frankston, Australia Peninsula Health Full time**- Immerse yourself in an inclusive, diverse and supportive culture** - **Working with a Small technical Help Desk Team**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...
-
Mepacs - Help Desk Support Officer Full Time
2 weeks ago
Frankston, Australia Peninsula Health Full time**Immerse yourself in an inclusive, diverse and supportive culture**: - **Working with a Small Technical Help Desk Team**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...
-
Systems Support Analyst
2 weeks ago
Frankston, Australia South East Water Corporation Full time**Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...
-
Planning & Forecasting Analyst
1 week ago
Frankston, Australia South East Water Corporation Full time**Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...
-
Voice of Customer Analyst
2 weeks ago
Frankston, Australia South East Water Corporation Full time**Who are we?**: We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water...
-
Client Services Administration Rapps
2 weeks ago
Frankston, Australia Peninsula Health Full time**- Immerse yourself in an inclusive, diverse and supportive culture** - **Salary Packaging**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and community care....
-
People Hub Analyst
4 days ago
Frankston, Australia Peninsula Health Full timeJob Description **Posting Start Date**:19/12/2024 **Req ID**:2403 **Job Title**:People Hub Analyst **Employment Status**:Fixed Term Part Time **Job Location**:Frankston - **Excellent Employee Benefits** - **Salary Packaging** - **Classification Range: Grade 3** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health...
