Customer Service

4 days ago

Perth, Australia BGC Australia Full time

Flex your scheduling, problem solving and customer service skills
- Permanent full time role + Hazelmere location
- Training and development opportunities provided

**About Us**
Envirotechnics is regarded as one of Western Australia’s most successful and innovative pest management companies with an enviable reputation for managing a diverse range of pests in residential, commercial and industrial environments.

**The Opportunity**
Based in Hazelmere, our small and dynamic team is currently seeking an experienced and ‘hands on’ individual to provide customer service, scheduling and administration support for pest management bookings.

Working directly with residential and commercial clients, you’ll manage pest management bookings and showcase your problem-solving skills while delivering enthusiastic customer service. You will also have the opportunity to expand or utilise your skills in accounts receivable

Experience in the pest management industry, or in a scheduling and customer service focused role is highly advantageous.

Other aspects of your role will also include:

- General administration support including typing, scanning, printing and archiving
- Receiving and managing booking requests including creating quotations and scheduling work orders
- Processing purchase orders and invoices
- Reviewing daily work sheets and adjusting information for invoicing
- Producing monthly reports for management
- Providing relief cover to other scheduling as required

**W**
**hat we will love about you**
- Experience in a scheduling and customer service role
- Exceptional influencing, communication and interpersonal skills
- Excellent time management, problem solving and organisational skills
- Intermediate computer literacy, particularly in Microsoft Office
- Knowledge of Simpro software (highly advantageous)
- Experience in accounts receivable (highly advantageous

**What we offer**
Backed by over 60 years of experience in the building industry, BGC operations spans manufacturing through to construction. With integrated businesses across residential construction, commercial construction, and manufacturing, we work towards building the future for more Australians.

We pride ourselves on our healthy and safe workplace culture of diversity, inclusiveness and support. At BGC, we place a very high value on our team and want to reward you for your efforts. We are focused on our communities and are actively involved in various fundraisers and health & wellbeing initiatives. You will enjoy great staff benefits including;
- In-house BGC discounts
- Employee Assistance Program
- Vehicle discounts partnering with AHG
- Corporate discounts including health insurance, Crown Hotels, retail shopping

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