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Front Office Manager

3 weeks ago

Gold Coast, Australia Infinity Hospitality Full time

About Us:
We are seeking an experienced Front Office Manager to oversee reception operations and ensure seamless guest experiences.

Key Responsibilities:

- Manage and supervise front desk staff and daily operations.
- Handle guest check-ins, check-outs, and special requests.
- Ensure outstanding customer service and satisfaction.
- Train and mentor front office employees.
- Implement efficient reservation and booking procedures.
- Address and resolve guest complaints professionally.

**Requirements**:

- Prior Company front office management experience.
- Strong leadership and problem-solving skills.
- Knowledge of Company reservation software (e.g., Opera, PMS).

Pay: $60,000.00 - $75,000.00 per year

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person