Mentors - Parent Pathways Program

Be part of ETC’s expansion in its services to now be offering the Parent Pathways program
- Great new opportunity to join an award-winning team
- Above award salary and salary packaging options to increase your take home pay
- Help make a positive impact on the lives of parents and carers

**About Us**

**Enterprise & Training Company Limited (ETC)** is a leading not for profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

We are excited to announce the expansion in our services to now be offering the new **Parent Pathways Program **in the** Gold Coast region**. The Parent Pathways program focusses on guiding and supporting parents and careers of children under the age of six with their employment, educational and career journeys.

We now have a **Full-Time** **Mentor **position available for a passionate individual who are keen to help make a positive difference in people’s lives to join our team, working in our Gold Coast region.

Flexibility is required to be able to work across our offices located in the Gold Coast region.

**The Role - A Day in the Life of a Mentor**

As a Mentor, you will be responsible for providing personalised mentorship to parents and carers to help them navigate their educational and career goals.

**Your Key Responsibilities will include;**
- Connecting participants with resources such as childcare, housing, financial aid, and educational resources
- Providing advice to participants with employment searches, resume and interview preparation and ensure they are aware, understand and adhere to their compliance requirements and obligations with Centrelink
- Developing tailored action plans that address unique needs and aspirations of each participant and help participants to follow through on personalised action plans
- Facilitating workshops and group sessions to provide additional support and foster a sense of community amongst the participants
- Keep accurate and up to date records of appointments and client communication in accordance with Parent Pathways contractual requirements
- Uphold and promote the Parent Pathways Program goals, contributing to its continuous improvement and success and achievement of organisational KPI’s.

**Criteria for Success**
- Demonstrated experience in mentoring, coaching, or providing support services, particularly with working parents, carers, or students
- Excellent verbal and written communication and interpersonal skills, with the ability to connect and build rapport and trust with diverse participants
- A high level of computer literacy and use of Microsoft Officer suites and other government programs
- Sensitivity to and understanding of the diverse cultural backgrounds and experiences of participants
- Familiarity with community resources and services available to parents and carers, including childcare, housing, and financial aid
- Ability to interpret various guidelines and work within frameworks
- Highly motivated to achieving general employment and training outcomes for participants and organisations performance and KPI goals
- A current, clear National Police Check
- A current Working With Children Check (QLD Blue Card)
- A certificate IV or higher in qualification, in Employment Services and/or Community Services or similar (desirable).

**Why work for ETC**

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including;
- Join us and benefit from an 8-day holiday break during Christmas
- Above Awards and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start & finish times, Monthly Accrued Day off (ADO).
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Innovative staff reward and recognition program including paid days off
- Health & wellbeing initiatives including discounted Private Health insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family

**We consider our employees as the heartbeat of our organisation. If you’re interested a rewarding career where you can enrich and change people's lives, we want to hear from you**

**How to Apply**

**Applications close**:
**More information**

**Our Culture**

ETC is committed to providing a safe environment in which children’s rights, needs a