Client Service Executive

2 weeks ago

Mcmahons Point, Australia B & K Consulting Full time

The Client:
Our Client is a premium private wealth and corporate advice firm established in 1987 that focuses on providing best-in-class service and strives for excellence across all verticals.

**About the Role**:**

As a Client Services Executive, you’ll be instrumental in supporting organisations with the onboarding, implementation, and administration of employee benefits programs. You’ll have the chance to work alongside experienced Advisers and Relationship Managers, ensuring seamless client experiences while developing your own professional skill set.

**Key Responsibilities**:**
- **Client Management**: Maintain accurate client records using CRM systems and deliver on service agreements.
- **Benefits Administration**: Manage group insurance, superannuation, and employee benefits programs, including updates, claims, underwriting, and referrals.
- **Team Contribution**: Assist in preparing corporate flyers, benefit summaries, and seminar presentations.
- **Process Improvement**: Bring innovative ideas to streamline workflows and improve outcomes for clients and organisations.

**About You**:**
- You are highly organised with exceptional attention to detail.
- Have strong communication and relationship-building skills.
- A customer-centric mindset
- Enjoy working in a collaborative environment and contributing to a positive workplace culture.
- Are keen to develop your technical expertise through industry training and self-study.

**Why this role?**
- A fantastic step opportunity to take the next step up and work with a blue chip employer
- Fantastic growth and development opportunities, acting as a platform to grow your career

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