Business Development

Employment Type: Full Time
Location: Various

Upload with Application: Cover Letter, Resume and any relevant qualifications
Contact: Tammy Ridgway,

Where there’s life, there’s Mercy.
Where there’s care, there’s You.

Through the battles and the breakthroughs, we're there.
Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.
To do that, we need you.

Join us as at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity
The Business Development and Admissions Consultant (BDAC) at Mercy Health is vital in positioning our organization as the preferred provider among referrers and clients in all Healthy Ageing streams, including Home Care, Residential Care, and Seniors Living. This role not only focuses on managing and enhancing a strong pipeline of referrals from key sources but also emphasizes the need to win new business to achieve sales targets. The BDAC is responsible for increasing brand awareness within the local community by forming strategic partnerships, participating in expos, and identifying opportunities to connect our services with relevant community activities and groups. By driving new business initiatives, the BDAC plays a critical role in meeting our overall sales objectives.

Additionally, the BDAC is tasked with supporting the customer through the end to end admissions process from initial enquiry follow-up and at times, facility tours, to fee discussions and supporting prospective residents and their families with admissions paperwork in a cluster of residential aged care homes within a region.

Utilise your expertise in aged care funding to streamline the admissions process, communicate effectively both in writing and verbally with clients, families, and team members. Promote our aged care services to a broad range of referral sources. Consistently achieve sales targets and meet Key Performance Indicators (KPIs).

If you’re passionate about making a difference in aged care and have the skills we’re looking for, we want to hear from you

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient-centred care.

To thrive in this role, you will have:
- Strong understanding of aged care funding mechanisms.- Excellent written and oral communication skills.- Proven ability to work collaboratively within a team and with a wide range of referral groups.- Experience in promoting services and achieving sales targets.- Excellent customer services acumen, time management, organisational and communication skills, with the ability to adapt and problem solve.- A compassionate, flexible and positive approach to effective patient care and management.- The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining:
- A current Police Record Check- Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
- We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture._
- We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present._