Guest Experience Officer

20 hours ago

Caroline Springs, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, BK's Gym and JUMP Swim School - Caroline Springs 3023**
- Great career paths and development with an entrepreneurial organisation
- Free facility access
- Enjoy a great work / life balance with mornings, evenings and weekend shifts

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions

**The Role**

Our **Guest Experience Officer** are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures. The primary responsibility of our Guest Experience Officer is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values.

Key areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promote the centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes:

- Positive, friendly, helpful and energetic work style
- Strong admin skills
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable
- Current First Aid Certificate (Workplace Level 2)
- Current CPR Certificate
- Police Check
- Working with Children Check

**The Site**

The centre is located in Caroline Springs and is a purpose-built facility BK’s offers a variety of programs that are designed to create a fun interactive learning pathway to help every child progress from a beginner to an intermediate or advanced gymnast. The centre has new equipment and includes heating and cooling for the warmer and cooler months.

**The Company**

**Jump Swim School** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth, and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Guest Service Agent

    19 hours ago

    Hepburn Springs, Australia Hotel Bellinzona - The Houses Hotel Group Full time

    Hotel Bellinzona - The Houses Hotel Group Hotel Bellinzona is seeking an experienced, confident and enthusiastic Guest Services Agent for our beautiful estate in Daylesford-Hepburn Springs, just 1.5 hours from Melbourne. - Amazing Daylesford-Hepburn Springs - Beautiful 4.5 Star Hotel - Valued team environment Hotel Bellinzona is seeking an experienced,...

  • Spa Manager

    1 week ago

    Caroline Springs, Australia Manhattan Group Full time

    **Spa Manager-Melbourne - Australian wide hotel company** Supervising of treatments rooms and directing operational functions Reporting to the general manager Review, revise & direct sales & marketing concepts Strong yield manager developing budgets & controlling cost factors - Coach & mentor staff including reception - Maintain all SOP's & quality...

  • Food & Beverage Attendant Caroline Springs

    1 week ago

    Caroline Springs, Australia Pegasus Leisure Group Full time

    We are looking for a motivated **Casual Food & Beverage Attendant** to join the PLG team at **The Club** in **Caroline Springs**. You'll be responsible for providing excellent service to our customers, ensuring their experience is enjoyable from start to finish. The Club is a premier dining complex situated in Caroline Springs and has become a great venue...

  • Food & Beverage Attendant Hillside

    3 days ago

    Caroline Springs, Australia Pegasus Leisure Group Full time

    We are looking for a motivated **Casual Food & Beverage Attendant**to join the PLG team at **Sugar Gum Hotel** in **Hillside**. You'll be responsible for providing excellent service to our customers, ensuring their experience is enjoyable from start to finish. A local landmark located in Hillside, The Sugar Gum Hotel is a favourite with the locals. The...

  • Accounts Payable Officer

    1 week ago

    Caroline Springs, Victoria, Australia Aslan Full time $60,000 - $80,000 per year

    Are you a self-motivated, ambitious, and enthusiastic Accounts Payable Officer?Our client is a family-owned and operated 3rd generation Construction company 50 years strong based in Western Suburbs of Melbourne. They have built their reputation on their ability to deliver excellence in their products by developing a streamlined process that delivers quality...

  • Accounts Officer

    4 days ago

    Caroline Springs, Australia Sharp & Carter Full time

    Attractive salary between $75,000-$85,000 (experience dependent) - Ability to work from home - Collaborative and supportive working environment - Attractive salary between $75,000-$85,000 (experience dependent) - Ability to work from home - Collaborative and supportive working environment **The Organisation** Our client is well recongised within their given...

  • Litter Prevention Officer

    2 days ago

    Caroline Springs, Victoria, Australia Findmea Pty Ltd Full time $60,000 - $80,000 per year

    Litter Prevention Officer Hours: Monday to Friday | 8:15 AM - 4:30 PM Start: ASAP Are you passionate about keeping our environment clean, safe, and compliant? We're currently recruiting for a motivated and professional Litter Prevention Officer to join a proactive Council team in ensuring building sites and public spaces meet environmental and local law...

  • Casual Receptionist/customer Service Rep

    2 weeks ago

    Caroline Springs, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Receptionist/customer Service Rep Full Time

    1 week ago

    Caroline Springs, Australia Derrimut 247 Gym Full time

    **The Organisation** Derrimut 24:7 Gyms are the fastest growing and most renowned Gyms in the Southern Hemisphere! It is a one stop shop for everything fitness! We are home to first-rate, champion exercise equipment brands, a supplement and gym gear superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, a ladies...

  • Client Relationship Officer

    2 weeks ago

    Caroline Springs, Australia NSW Disability Care Pty Ltd Full time

    **Client Relationship Officer** **NSW Disability Care Pty Ltd - Melbourne**: - Full-Time | Join a passionate NDIS-registered provider making a real difference!_ **About Us** NSW Disability Care Pty Ltd is a registered NDIS provider committed to delivering exceptional, person-centred support to individuals living with disabilities. We pride ourselves on...