L1 Desktop Support

1 week ago

Sydney Central Business District, Australia FinXL Full time

Location:
- Sydney CBD, New South Wales- Job Type:
- Contract- Specialisation:
- Government- Salary:
- Negotiable- Reference:
- CR/019860_1673328187**The opportunity**

FinXL IT Professional Services are seeking **Level 1 **Desktop Support **to support our government clients through the migration to Microsoft Office 365 products.

This is a contract-based role, with multiple office locations across Sydney which you will need to attend on a hybrid basis, with flexible working hours and negotiable rates.

**Eligibility**

Australian Citizenship or Permanent Resident is REQUIRED.

**Responsibilities**

You will be required to:
Support staff transitioning to Microsoft Office 365.

Provide general desktop support services

Complete support tickets closed within SLAs

Provide customer satisfaction

**Required skills & experience**

Working knowledge of Microsoft:
Windows

Microsoft 365 Admin Centre

Installing, configuring and maintaining hardware equipment in a technical environment.

Understanding of network protocols such as TCP/IP.

Experience supporting collaboration platforms

Ability to communicate effectively and to initiate and complete tasks with mínimal supervision.
- Cristian from FinXL IT Professional Services

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