Support Coordinator

2 days ago

Brisbane, Australia Kanda Full time

Business Commitment | Ongoing Support Coordination
- Navigation Services | Get future ready for a career in Navigation Services
- Permanent Full-Time or Part Time Roles available

We’re growing Due to continued business expansion, we’re excited to be adding a new member to our Support Coordinator team at ASC. We’re seeking an enthusiastic, compassionate, and highly organised Support Coordinator to join our vibrant team. This is an essential role where you will link participants to the services they need, helping them navigate their NDIS plans. You’ll also gain valuable skills for a career in upcoming navigation services.

If you're passionate about making a genuine impact and supporting individuals to achieve real, positive change, we want to hear from you.

**About the role**
As a Support Coordinator, you will guide participants in implementing their NDIS plans, ensuring they understand their options to make informed choices. You will coordinate the implementation of these supports, optimising capacity and funding management.

Key responsibilities:

- Build a connected life for people outside of funded support.
- Guide participants as they implement their NDIS plans, helping them understand options to make informed choices.
- Coordinating the implementation of these supports, ensuring capacity and funding management are optimised.
- Support participants to collect key evidence that supports their changing needs, and funding requests when required.
- Explore meaningful opportunities in recreation, employment, housing, and more to enrich their lives.
- Ensure mainstream services step up and fulfill their commitments.
- Providing regular, insightful reports to the NDIA and participants on progress and achievements.
- Achieve all relevant KPIs, including billable hours.

**About You**
- Qualifications in social work, disability, mental health, or a related field.
- Experience in support coordination, case management, or similar.
- In-depth knowledge of the NDIS and its range of services.
- Confident in meeting KPIs including billable hours (highly regarded).
- Outstanding communication skills for diverse participants, providers, and stakeholders.
- A natural problem-solver, multi-tasker, and decision-maker with keen attention to detail.
- Eligible for or possess a Blue Card and NDIS Worker Screening Clearance.

**About Us**
At Access Support Coordination, we’re more than just a service provider - we’re dedicated to positive change in the lives of our clients. Our mission is to empower individuals with tailored support that fosters independence and well-being. We are committed to making support coordination a key part of our business into the future, ensuring clients continue to receive the support they need. We are committed to an inclusive environment where people feel comfortable to be themselves, and where all voices, cultures, and perspectives are respected and essential to our success.

**What We Offer**
- A supportive, close-knit team that values your contributions.
- Professional growth through ongoing training, support, and development opportunities.
- The chance to make a genuine impact, helping individuals achieve real, positive change.
- Flexible working arrangements and monthly RDOs for a healthy work-life balance.
- We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome - they are essential to our success._

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