Manager, Business Controls

**How will I help?**

As a Manager you will be part of Customer Services and Technology Division within the Business Control and Monitoring (BCM) team. BCM are a central team responsible for enabling business success in keeping the Bank safe. We drive a risk mindset in Customer Services & Technology Division so everyone has the capability to make informed decisions. We are responsible for evaluating, directing and monitoring 1st line risk activities to ensure risk across Customer Services & Technology is kept within the risk appetite established for the Westpac Group. You will be enabling this by providing risk leadership to Westpac’s Customer Services & Technology division.

Responsibilities are but not limited to;
- Developing risk management strategies, evaluate potential risks and exposures in Chief Information Office (CIO team) and the WIB Business, and determine how to effectively minimise those risks and develop procedures that can be implemented.
- Working closely with business and project owners to influence a strong risk culture e.g. conducting risk workshops, providing guidance on risk assessments and strategies, overseeing risk remediation activities against appropriate timelines.
- Drafting management reports for formal governance forums, making sure risks are articulated clearly and the right information gets to the right people for the right decisions to be made.
- Working closely with project and operational teams to ensure projects with technology solutions are appropriately designed to minimise delivered risk.
- Contributing to strategic initiatives to further improve our risk service offering and mature risk and compliance management for the Group.

**What’s in it for me?**

You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is of creating better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

You will have an ability to work under pressure with shifting priorities in a dynamic work environment, strong skills in planning, project management and attention to detail with excellent problem solving and evaluative judgement skills as well as the ability to build successful relationships across senior executives and peers.

We are searching for a Business Control and Monitoring Manager, who is dynamic, driven, demonstrates leadership and upholds Westpac values. You will be confident in providing advice to technology and operations leaders, specifically our Westpac Institutional Banking (WIB) teams, to help them evaluate potential risks and exposures for Group Technology and determine how to effectively minimise those risks and develop the procedures that can be implemented.

**What is it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. With us you'll discover new ways of working, and an exciting range of roles to showcase your skills. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility and one where everyone belongs.

**How do I apply?**

**Do you need reasonable adjustments during the recruitment process?**

At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community.