Customer Service Representative

2 weeks ago

Sydney, Australia Commonwealth Bank of Australia Full time

Customer Service Representative - CommSec
- **We are a dynamic team who care about our customers.**
- **We work together, we are vibrant, and do our best work when there are problems to be solved.**
- **We work in a hybrid work environment (post probation) that consists of a balance between the flexibility of working from home and the connection to team in our stunning Darling Harbour offices.**

**Do work that matters**:
In this full time role, you will warmly and efficiently assist our customers over the phone with their Equities Account enquires. Over the phone and be the first point of contact over the phone for many of our customers. You will flourish in this role by:

- Connecting with our customers, building trust and rapport through meaningful conversations.
- Using your problem-solving skills to understand and identify customers concerns and issues, delivering thoughtful and effective solutions that foster positive outcomes.
- Guiding customers through our products, services, and processes with ease - taking the time to explain complex issues in a clear and respectful way to ensure all customers, regardless of their financial knowledge, are effortlessly and appropriately supported.

**See yourself in our team**:
CommSec is our market leading trading platform that provides our trading customers with complimentary access to live prices, price charts and portfolio watch lists, along with the ability to buy and sell shares online. In our team we pride ourselves on providing the best care for our customers. As part of our team, you are at the heart of ensuring a brighter future for our customers and their investment portfolios.

**We would love to hear from individuals who are**:

- Passionate about helping customers.
- Have a genuine interest in financial services and equity markets - no experience is required, just a healthy curiosity and lots of passion
- Are eager to learn.
- Can commit to commencing in the role **February 2025**
- Are available to work Monday to Friday between the hours of 8am to 6pm. Your shifts are approx. 8 hours long / 38-hour week.

**What's in it for you?**

Working with us means that you'll have a range of benefits. Some of these include:

- A hybrid working environment that gives you the best of both worlds - in office connection and work from home flexibility (post probation)
- An inclusive range of leave options including parental leave, life leave, menopause leave, IVF leave.
- Personal and professional development that will support you in your career growth.
- A great place to call home or a spring board in to a long term career

**Where will you go?**

If you embrace our values and showcase your abilities and desire, we can offer you wonderful opportunities. Whether you aspire to excel in your role, explore different areas within the organisation, or step into a leadership position the options are endless at CommBank

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 04/01/2025

Job ID REQ226549

  • Customer Service Representative

    1 week ago

    Sydney, Australia Service NSW Full time

    **Customer Service Representative - Warriewood Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location: Warriewood Service Centre** **Employment Status**: Full Time Ongoing Role We are...

  • Customer Service Representative

    2 weeks ago

    Sydney, Australia Give A Grad A Go Full time

    Competitive graduate starting salary: $55,000 + Super - Flexible working - hybrid to suit you! - Learning and development are taken seriously with mentorship and training **Company profile - Technology Solutions Firm** In this Customer Service Representative role, you will be working for customer-centric technology experts leading secure multi-cloud...

  • Licensing Representative

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Licensing Representative - Licensing Team, Fair Trading** **Clerk Grade**:3/4 **Salary range**:$82,193 - $90,001 + superannuation and leave loading **Duration**:various ongoing and temporary roles **Location**: Hybrid opportunity based in Parramatta, in-office requirement 2-3 days a week **About the team** Fair Trading Licensing is responsible for...

  • Licensing Representative

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Licensing Representative - Tow Truck Licensing Team** **Grade: Clerk Grade 3/4** **Salary range: $84,659 - $92,701 + superannuation and leave loading** **Duration: Ongoing and Temporary Opportunity (Temporary up to 30 June 2026)** **Location: Parramatta, 2-3 days office attendance required.** **About the team** Fair Trading Licensing is responsible for...

  • Customer Service Representative

    4 weeks ago

    Sydney, Australia Talent Connect Australia Full time

    Customer Service Representative Location: Yass | Rate: $37.39 per hour + super | Duration: ASAP start to February 2026 Are you passionate about delivering exceptional customer service and making a real difference every day? Join our team as a Customer Service Representative, where you'll provide support, advice, and information across a wide range of...

  • Customer Service Rep

    4 days ago

    Sydney Western Suburbs, Australia NSW Department of Customer Service Full time

    **Customer Service Representative-Driver Tester (Service Centres)** **Salary: Service NSW Grade 5 ($90,767 - $95,390 pro-rata, plus employer's contribution to superannuation and annual leave loading)** **Multiple Locations Including**:Auburn, Eastgardens, Macquarie Fields, St Marys & surrounds.** **Employment Status**: Full time (35 hours per week) 12-month...

  • Customer Service Representative

    1 week ago

    Sydney, Australia Aston Carter Full time

    **Job Snapshot**: **Location**: - Sydney Other**Work Type**: - Contract **Category**: - Admin/Customer Service **Job ID**: - 538970**Job Summary**: **_Several Customer Service Representative opportunities available!!!_** **The Organisation** Our client is a market leader in the online Australian literature market and is looking for several...

  • Customer Service Representative

    1 week ago

    Sydney, Australia Jivaro Full time

    40% off products discount - 2 mental health days off per year - Long-term job security **CUSTOMER SERVICE REPRESENTATIVE & OFFICE ADMINISTRATOR** **Sydney** - Western Sydney **Salary** - $60k + super **About the company**: Join our globally renowned client, a quality wholesale retailer as their Customer Service Representative. Brands loved by the globe,...

  • Customer Service Representative

    2 days ago

    Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due to significant growth, our multinational...

  • Customer Service Representative

    2 days ago

    Sydney, Australia PERSOLKELLY Full time

    Our multinational clients are seeking savvy Customer Service Representatives that will primarily be responsible for delivering excellent customer service to both internal and external stakeholders. Customer Service Representatives - Multiple Opportunities Available!! - Working for recognised, industry leading multinational clients. **ABOUT THE ROLE** Due...