Cclhd - Mental Health Administration Support Officer - Level 3 - Casual

**Employment Type**: Casual
**Position Classification**: Administration Officer Level 3
**Remuneration**: $34.46 - $35.54 per hour
**Hours Per Week**: Up to 38 hours per week

**Location**: Work across the Central Coast District
**Requisition ID**: REQ576663

**Applications Close**: Sunday 29 June at 11:59 pm 2025

Are you a highly organised and proactive professional with a passion for supporting high-quality mental health care? We are seeking a dedicated **Administration Officer Level 3** to provide vital administrative support within our Mental Health Services across the Central Coast District. Supporting both Inpatient and Community Teams.

In this key role, you will contribute to the smooth and efficient operation of the unit by managing reception duties, maintaining accurate patient records, coordinating appointments, and supporting both staff and consumers with professionalism and care. You’ll also play an important role in preparing for meetings—taking minutes, compiling agendas, and ensuring all documentation is accurate and up to date.

Your strong communication skills, ability to prioritise competing tasks, and attention to detail will be essential in supporting clinical and operational workflows. From managing phone and front desk enquiries to assisting the unit manager with diary coordination and administrative tasks, you will be a central part of a collaborative and compassionate team delivering essential mental health services.

**What you’ll do**:

- Greet and assist clients and visitors professionally
- Manage patient records, admissions, discharges, and referral processes
- Schedule and monitor client appointments
- Support team meetings with room bookings, agendas, minutes, and follow-ups
- Provide responsive customer service and internal support
- Assist with diary management and project coordination for leadership

**For more information about this role, please view the**Position Description**

**About You**:

- Proven experience in an administrative or clerical position, ideally within a healthcare or community service environment.
- Strong organisational and time management skills.
- Excellent communication and interpersonal abilities.

**Applicants must have current work rights in Australia or be a permanent resident or citizen. Unfortunately, we cannot consider applicants who do not meet this requirement.**

**Benefits**
- **Work-Life Balance** - Enjoy an accrued day off each month, 17.5% annual leave loading, and paid parental leave.
- **Financial Benefits** - Boost your take-home pay with salary packaging, save on car costs with novated leasing, and access relocation assistance.
- **Health & Wellbeing** - Stay active with discounted gym memberships (Fitness Passport), free flu vaccinations, telehealth support, and confidential Employee Assistance Program (EAP) counselling for you and your family. Plus, access discounted private health insurance.
- **Career Growth** - Advance your career with free professional development courses and secondment opportunities.
- For more information, please visit Benefits at CCLHD

**Working for Central Coast Local Health District - NSW Health**
- Central Coast Local Health District is committed to implementing the Child Safe Standards.

Central Coast Local Health District is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Aboriginal and Torres Strait Islander applicants can access support through the **Stepping Up** initiative, which provides guidance on the NSW Health recruitment process.

NSW Health strongly recommends all workers stay up to date with COVID-19 vaccinations as per the Australian Technical Advisory Group on Immunisation guidelines. However, COVID-19 vaccination is not a condition of employment.

**Additional Information**

An **Eligibility List (E-List)** or talent pool may be created from this recruitment episode to assist in filling future permanent, temporary, or casual full-time and part-time positions.

**Need More Information?**

**For role-related queries, please contact Rebecca Sinclair**

**Phone**: 02 4328 7888

**Stay Connected**

Follow us on Facebook, Instagram, and LinkedIn to stay up to date with career opportunities and the latest updates.