Member Data

2 weeks ago

Brisbane, Australia Australian Retirement Trust Full time

Be part of an inclusive and high-performing team
- Enjoy a rewarding career move with opportunities for development
- Make a difference with a fund that puts members first

**About us**

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia’s largest superannuation funds, we proudly take care of over $200 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

**About the role**

To support our success we are looking for a Member Data & Analytics Specialist to join the Member Strategy team based in **Brisbane**.

As a Member Data and Analytics Specialist, you will be responsible for providing data and analytics to uplift Member growth and support the business unit to deliver evidence-based member insights. This will see you:

- Deliver data mining and analysis of customer data, data modelling and data visualisation tools, intuitive dashboards, and self-serve information tools.
- Proactive exploratory data analysis seeking opportunities and early identification of problem areas.
- Perform data studies and data discovery around new data sources or new uses for existing data sources, both structured and unstructured.
- Integrate data structures for the purposes of consumption of data across member experience.
- Provide understanding of consumer behaviours through monitoring their data-trail, discovering new opportunities that enhance business performance. Includes core data interrogation, system alignment, field pull-through, prospect intelligence and trended channel data to enable data driven decision making.
- Interface, understand, and implement technical resources to ensure accurate analysis and distribution of member data.

This role is available as a **12 month max-term/ secondment** opportunity.

We are **flexible** with location provided you can attend our Brisbane office at least once a week.

**About you**

If this is the right role for you, your skills and qualifications will include:

- Tertiary qualifications in Statistics and Data Analysis, Information Management, Commerce, or related discipline.
- Technical proficiency and experience working with SQL Server and other industry Business Intelligence tools and methods.
- Requires strong experience in data structures and analysis, including t and SQL skills, and demonstrable experience in leveraging the core data stores.
- Strong analytical and data mining skills with the ability to convert raw data into actionable business insights.

**How you'll benefit**

As part of the Australian Retirement Trust team, you’ll have access to development programs that help you focus on solutions-based outcomes, and innovative ways to support our members. We provide a dynamic and rewarding work environment featuring:

- Competitive salary, bonus, and super offerings
- Flexible work arrangements
- Generous parental leave entitlements
- A focus on learning and development, including study assistance
- Volunteer and community service leave
- LGBTQI + and disability employee networks
- Wellbeing initiatives including Employee Assistance Program and discounted health insurance
- An additional leave day each year on top of annual leave.

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