
Customer Fraud
3 days ago
Closing date: 23 October
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.
**It starts here. With Bendigo Bankand you.**:
Join our dedicated **Customer Fraud & Scam Protection** team which delivers leading financial crime operational services to the Bendigo and Adelaide Bank Group protecting the bank, our customers and the communities we serve.
As a **Customer Fraud Protection Investigator** you’ll make an impact by:
- Being part of the **Alerts** team, where you will investigate customer-direct and alert-driven fraud and scam activities.
- Investigating Financial Crime activities generated by detection systems and / or notification reports and collecting, analysing and compiling evidence as required
Position description: Customer Fraud Scam Protection Investigator PD.pdf
This is a **permanent full time** opportunity**,** which can be based in our Bendigo, Adelaide or Docklands.
The roster will include **at least 1 weekend (Saturday and Sunday)** shifts per fortnight. Penalty rates are included for afternoon, evening and weekend shifts.
We offer flexible work options that put our people first, and a hybrid model of two days in a corporate office per week.
**What you’ll bring to the role**
To succeed in this role, we’d love you to have:
- Minimum 2+ years' experience in a similar Financial Crime Risk role within Banking & Financial organisation - ideally Fraud & Scam Investigator.
- Strong analytical skills and the ability to disseminate complex information and make informed and quick decisions.
- Sound knowledge of banking systems, products, services and procedures
- Exceptional attention to detail
- Customer service experience, ideally over the phone, and with a diverse spectrum of people
- Well-developed written and oral communication skills and the ability to maintain a high level of confidentiality and discretion.
- Strengths in working independently, managing ambiguity and varied workloads and priorities.
- Strong work ethic, demonstrated through team work, taking ownership and commitment to outstanding customer experience
Qualifications highly advantageous:
- Bachelor, Diploma or Certification in Investigations/Cyber/Criminology (relevant field)
- AML/ACAMS/CAMS certification
**So, why work for us?**:
Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve.
You’ll also get access to a great range of benefits, including:
- Flexibility means different things for different people. Whether it’s hybrid work, flexible hours, a compressed work week, job-sharing or something different, our flexible work options are designed to put people first
- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members
- Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice
Still in two minds?
**We’re making better, bigger. And we’ll get there with you.**:
Now’s the time to set your sights even higher - on the future you and the future career you deserve.
-
Casual Customer Fraud
2 weeks ago
Greater Adelaide SA, Australia Bendigo Bank Full time $90,000 - $120,000 per yearJoin our dedicated Customer Fraud & Scam Protection team which delivers leading financial crime operational services to protect the bank, our customers and the communities we serve.As a Customer Fraud Protection Investigator you'll make an impact by:Being part of the Response team, where you will investigate customer-direct and alert-driven fraud and scam...
-
Part Time Customer Fraud
2 weeks ago
Greater Adelaide SA, Australia Bendigo Bank Full time $60,000 - $90,000 per yearJoin our dedicated Customer Fraud & Scam Protection team which delivers leading financial crime operational services to protect the bank, our customers and the communities we serve.As a Customer Fraud Protection Investigator you'll make an impact by:Be part of the Alerts or Response team, where you will investigate customer-direct and alert-driven fraud and...
-
Casual Customer Fraud
2 weeks ago
Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full timeJoin our dedicated **Customer Fraud & Scam Protection**team which delivers leading financial crime operational services to protect the bank, our customers and the communities we serve. As a **Customer Fraud Protection Investigator** you’ll make an impact by: - Being part of the **Response**team, where you will investigate customer-direct and alert-driven...
-
Customer Fraud
5 days ago
Greater Adelaide SA, Australia Bendigo & Adelaide Bank Full timeWe’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. **It starts here. With Bendigo Bankand you.** Join our dedicated **Customer Fraud & Scam Protection**team which delivers leading financial crime operational...
-
Adelaide Region SA, Australia Westpac Group Full timeExpressions of Interest | **Westpac Indigenous Careers - Fraud Officers & Risk Analysts Opportunities** **Ever wondered what a career in Fraud and Risk prevention could look like? Are you looking for a career that can really make a difference and have an impact in people’s lives? Come join Our Mob at Australia’s Oldest bank!** - Expression of Interest...
-
Claims Advisor
5 days ago
Greater Adelaide SA, Australia Suncorp Group Full time**We’re looking for a proactive Claims Advisor to manage a portfolio of personal injury claims.** If you’re organised, customer-focused, and ready to make a difference by resolving claims efficiently and compliantly, this role could be for you. **What you’ll do** - Offer the most exceptional customer service - Manage personal injury claims from...
-
Energy Credit Specialist
5 days ago
Greater Adelaide SA, Australia Origin Energy Full timeLead efficient and effective debt minimisation activities - Hybrid working environment, min 2 days pw in the office - Adelaide based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means together we’re progressing our ambition to lead the energy transition through cleaner energy and...
-
2026 Graduate Program
5 days ago
Greater Adelaide SA, Australia DXC Technology Full time $60,000 - $80,000 per yearJob Description:2026 DXC Technology Graduate Program -Graduate Business Consultant – Finance Focus.Our Graduate Program is designed for talented, passionate graduates who are looking to join an agile world leader and are ready to use the power of technology to deliver mission-critical IT services that move the world.What's in it for you?A stimulating...
-
HR Advisor
1 week ago
Greater Adelaide SA, Australia Department of Agriculture, Fisheries and Forestry Full timeAPS 4 - $74,882 - $81,521 per annum plus superannuation - People, Property and Security Division - Adelaide, SA,Brisbane, QLD,Canberra, ACT,Melbourne, VIC,Perth, WA,Sydney, NSW We offer a challenging, high-paced environment providing professional and technical HR advice. If you are highly organised and can multitask across a diverse range of HR topics, have...
-
Graduate ITIL Service Management
3 days ago
Greater Adelaide SA, Australia DXC Technology Full time $60,000 - $80,000 per yearJob Description:DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak...