Workforce Optimisation Specialist

5 days ago

Brisbane, Australia Australian Retirement Trust Full time

**Take hold of a monster opportunity and join our Enablement team as a Workforce Optimisation Specialist. If you’re a good fit for this role and live in Brisbane, we’d love you to apply.**

**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

**About the role**

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Workforce Optimisation Specialist, you’ll be responsible for developing, maintaining and improving the fit-for-purpose methodology, frameworks, guiding principles, planning and execution of activities identified to deliver operational excellence. Key focus areas include workforce management, strategic business and financial planning.

Day to day, you'll:

- Develop, maintain, and improve fit-for-purpose methodologies and frameworks for operational excellence.
- Drive workforce management solutions for forecasting, planning, and reporting.
- Champion the adoption of best practice workforce management tools and processes.
- Facilitate strategic and operational planning, supporting leaders to balance cost, quality, and service.
- Lead continuous improvement initiatives, focusing on cost management, resource deployment, and operational reporting.
- Act as a change champion, supporting communication, training, and onboarding activities.
- Build strong relationships with internal teams and external partners, ensuring business needs are met.

This role is a permanent opportunity.

**Location**: Brisbane

**About you**

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

- Experience in the superannuation industry and a deep understanding of business operations.
- Accreditation (or ability to acquire) in Active Operations Management (AOM) methodology.
- Experience in Business Analysis, Change Management, and Workforce Planning and Management will be highly regarded
- Exceptional stakeholder management, consultation, and facilitation skills.
- Superior written, verbal, and interpersonal communication abilities.
- Technical knowledge of contemporary business systems and analytical tools.
- Proven ability to coach, mentor, and lead others through change.
- Bachelor’s degree in Business, Finance, IT, or related field (desirable).
- ASFA Diploma of Superannuation

**About us**

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.

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