Accounts Receivable Officer

5 days ago

Perth, Australia St John of God Health Care Full time

Your role at St John of God Health Care

This position will provide and maintain a prompt and efficient billing and receivables service.

The Position
- Responsible for the overall integrity, including accuracy completeness and timelines of billing and receivables.
- Liaise with Health Funding team, Supervisor/Manager Billing and Receivable if any discrepancies with any charges or set up of contracts.
- Ensure all miscellaneous costs have been charged to the relevant accounts.
- Liaise with medical, nursing and other Hospital staff or external parties to ensure the completion and accuracy of documentation as required for Billings and Receivables.
- Ensure that all information and/or attachments have been entered into the relevant systems as per agreements.
- Raises charges for all accounts in relation to services pertained.
- Process payments received by post, phone, including cheques, credit cards, BPay, Quick Terminal and direct credits.
- Ensure the banking is completed and reconciled daily.
- Maintains the follow up of outstanding accounts as per policy.
- Liaise with the Manager and/or Supervisor in regards to transferring accounts to appropriate Debt Collection Agency.
- Process all approved refunds, journals and credit notes.
- Resolve and action rejections, queries, errors and exceptions in relation to Billing and Receivables in accordance with procedures.
- Ensure that there is continuous improvement in billing and receivable processes / services to meet agreed service level agreements and customer expectations.
- Communicates effectively with all health funds and other internal / external customers to ensure billing information obtained is accurate and revenue is maximized.
- Ensure billing complies with contractual agreements / arrangements and requirements as set by the Hospitals and/or Group Health Fund team.
- Assists with any internal and external audit recommendations relating to billing and receivables.

You will have proven experience with accounts receivable and other administrative duties. You will have demonstrated ability to liaise effectively with the public, patients, external third parties and all levels of staff in a professional manner along with analytical skills and a high level of attention to detail and accuracy.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you
- Salary $66,608 plus 11.5% Superannuation
- Fixed Term full time position to December 2025, working 76 hours a fortnight
- Located at Perth CBD Kings Square office
- 40% work from home option
- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

- Novated leasing
- work related expenses
- self-education and
- additional superannuation
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
- Employee support through our dedicated free Employee Assistance Program (EAP)
- A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
- Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
- 14 weeks Paid Parental Leave
- End of trip/shower and bike facilities
- Close to public transport

For enquiries contact Renee Roseveare - Accounts Receivable Supervisor (08) 6116 0315

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