Casual Retail Assistant Located in Thredbo Village

3 days ago

Thredbo Village, Australia Phoenix Leisure Group Full time

We’re on the lookout for an enthusiastic and customer-focused **Casual Retail Sales Assistant** to join our team across the **Escape 2 Boutique** and **Rossignol Demo Shop** in Thredbo Village. If you’re energetic, adaptable, and thrive in a fast-paced retail environment, we’d love to hear from you.

You'll bring a strong operational mindset and a passion for delivering outstanding customer service—ensuring every visitor enjoys a seamless and memorable shopping experience.
- **Benefits**:_
- Generous remuneration and staff discounts across all our brands
- Plenty of time to enjoy skiing in the resort
- Access to ski the new Rossignol range
- A highly supportive management team
- **Responsibilities Include**:_
- Deliver a standout customer experience through genuine, engaging, and personalised interactions.
- Assist customers with product selections, including sizing guidance and suitable options to meet their needs.
- Drive sales performance by actively working towards and achieving weekly sales targets.
- Contribute to the smooth day-to-day running of the store, including visual merchandising, stock management, and back-of-house operations.
- Ensure every customer enjoys a memorable and high-quality shopping experience, reflecting our commitment to exceptional service.
- **Skills and Experience**_
- Previous experience in retail, sales, or customer service
- A genuine passion for and understanding of our brands and what they represent
- A collaborative mindset and the ability to work effectively as part of a team
- Confidence in making independent decisions when needed, using sound judgment
- Excellent communication skills
- Presentable and style-aware, with an eye for fashion trends and awareness of the competitive landscape
- Adaptable and solutions-focused, able to respond positively and creatively to evolving business needs

Accommodation and resort access is not provided with this role.
- **About us**_

Phoenix Leisure Group is a trusted leader in outdoor and adventure travel brands, proudly serving the Australian and New Zealand markets for over 40 years. We are the home of iconic outdoor brand **BlackWolf**, and the exclusive distributor of world-renowned names such as **KEEN**, **Rossignol**, **OluKai**, **Eagle Creek**, **Velous**, **Chrome Industries**, and **Sidas**.

We also operate the **Escape 2 Boutique** and the **Rossignol Demo Store** in Thredbo Resort, bringing our passion for the outdoors directly to the heart of the adventure community.

**Job Type**: Casual

Pay: $33.31 - $46.64 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Morning shift
- Rotating roster

Ability to commute/relocate:

- Thredbo Village NSW 2625: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail sales: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 06/06/2025

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