Aps4 Payment Officer

3 days ago


Brisbane Central Business District, Australia HAYS Full time

Federal Government Department | Brisbane CBD | Attractive hourly rate | Full time | 16 month contract
**Your new company**
This federal government department is an independent agency aiming to better the lives of vulnerable people across Australia through access to services and funding.

**Your new role**
The payment branch provides support and guidance to providers delivering agency funded services to participants. Your responsibilities may include:

- Investigating and resolving outstanding payment requests that have been rejected
- Engaging with internal and external stakeholders to resolve payment enquiries
- Processing manual payments to providers and self-managed participants
- Working to resolve payment issues, guided by legislation, agency policies and standards, and Payments Branch Standard Operating Procedures (SOPs)
- Contribute to decision-making within the team/work area
- Consistently meeting team and individual work resolution targets
- Ensuring knowledge of and compliance with legislative, financial and administrative frameworks
- Maintaining an awareness of government decision-making processes, agency guidelines and regulations

**What you'll need to succeed**
- Ability to provide sound advice and recommendations
- Ability to engage and develop relationships with a range of stakeholders
- Ability to identify issues and contribute to the resolution of issues and problems
- Well-developed verbal and written communication skills
- Australian Citizenship is required
- Previous experience in claims or processing highly regarded
- Previous experience in a customer service/contact centre role highly regarded

**What you'll get in return**
- Experience in a Federal Government Department
- Rewarding career helping some of Australia's most vulnerable people
- 16 month contract
- $44 p/h + Super

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2684749


  • Aps4 Payments Officer

    2 weeks ago


    Brisbane, Australia HAYS Full time

    12-Month contract for Payments Officer for large Fed government agency **Your new company**: Hays has partnered with a large Federal government statutory agency. **Your new role**: As the payments officer, this position will provide operational and administrative support that is informed and directed by sound knowledge and may undertake some research and...


  • Brisbane Central Business District, Australia Chandler Macleod Full time

    **About the client**: Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. **About the role**: - Provide operational and administrative support that may involve research and analysis activities - Investigate and resolve outstanding payment requests - Engage with internal...


  • Brisbane Central Business District, Australia HAYS Full time

    APS4 Assessment Support Officer required for a 9-week assignment based in Brisbane CBD. **Your new company** Our client is focused on delivering a world-class sector that safeguards the welfare and rights of older Australians. We are currently recruiting for an experienced APS4 Assessment Support Officer to join their team for a 9-week assignment based in...


  • Sydney Central Business District, Australia HAYS Full time

    Multiple Role Available | APS4 & APS5 | Based in Haymarket | Non - on going 6 month contract **Your new company** This Federal Government Agency is seeking multiple APS4 & APS5 Project Officer to supports the administration and delivery of matters relating to corporate, governance and referendum readiness functions, including participating in section...


  • Sydney Central Business District, Australia Chandler Macleod Full time

    Chandler Macleod is the leading provider of temporary contractors to the Federal, NSW and local Government and has partnered with these Departments and Agencies for more than 25 years. Chandler Macleod is currently recruiting for an experienced a **APS4 Case Management Support Officer **to join a leading Federal Government Agency. **This is a 12-month...


  • Brisbane Central Business District, Australia HAYS Full time

    Recruiting an enthusiastic Operations Support Officer with strong communication skills. **Your new company** This organisation provides strategic direction to achieve their purpose of making a difference. **Your new role** The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate...


  • Brisbane, Australia HAYS Full time

    Exciting Federal Government Opportunity in Fraud and Investigation **Your new company** On behalf of a large Federal Government Agency, we are looking for APS4 Fraud Intelligence Support officer to join the Fraud Intelligence and Investigations team on a 12-month assignment. This role is based in Brisbane and will be 37.5 hours per week, Monday to Friday,...


  • Brisbane, Australia Chandler Macleod Full time

    **About the company**: Our client is looking for an APS4 equivalent registration support officer to join their busy Federal Government team. **About the role**: The purpose of the role is to provide support to the Senior Project Officer in interpreting legislation, procedures, and guidelines - Assisting with inputting and updating of data into registers -...


  • Brisbane Central Business District, Australia HAYS Full time

    Recruiting an experienced Administration Officer with strong data entry skills. **Your new company** This organisation is committed to helping individuals by improving their health, wellbeing, and safety. **Your new role** As the administration officer, you will: - Assess low level documents - Undertake risk assessment - Data entry through established...


  • Sydney Central Business District, Australia Australian Government Department of Defence Full time

    $83,928 - $95,873 (plus Super) - Sydney CBD - NSW **The Role** The position manages an APS4 Administration Officer within a flexible working environment and is accountable for: - Leading and managing Level 2 support, responding to and triaging all reported user issues, resolving these where possible and adding value before escalating to the contracted...