Office Manager

**Office Manager - Packaging**
- ** Work for a successful family-owned business that is already 25 years in the market.**:

- **Join an organisation that invests in technology and delivers high quality standards.**:

- ** Support the owners of the business.**

**Company**:
We are working with one of the most technology advanced printing/ packaging companies in Adelaide. If you are a great people manager with experience managing multiple teams and growing the people within the teams, this role would be a great for you.

They are nationally well-known food & beverage, health care, consumer goods and agricultural industries. This high technological business supports their customers from design through to production of high-quality packaging solutions.

**The Role**:
This role plays a pivotal role within the company, it manages all the pre-production and post-production administration activities through your team members. The overall aim for this role is to keep the customers happy by ensuring your team / and on occasion you complete the following:

- Quotes are completed on time and correctly. Action overflow when required.
- Orders are processed on time and correctly. Action overflow when required.
- Customers delivery requirements are met by ensuring the correct jobs are manufactured to meet timelines.

**Oversee**:

- Estimating
- Purchasing
- Admin
- Invoicing
- Dispatch
- Production Schedules (With production manager assistance).

**Key Responsibilities**:

- Managing the office and directing production what jobs they need to run to meet customer's requirements. Doesn't need production experience as there is a Production Manager to assist.
- Running the day-to-day business while The Managing Director and General Manager deal with the future and bigger picture requirements and opportunities.
- Aligning Production with Customers Requirements
- Liaise with Sales/Clients to update expected delivery dates.
- Manage schedules and planning with production based on customer requirements/expectations.
- Liaise with Suppliers on incoming goods ETAs and raise supplier NCRs.
- Align admin and production to ensure customer delivery dates are achieved.
- Run weekly meetings with department heads to communicate customer requirements and align priorities Sales Support
- Provide Sales team support to manage stock holding agreements, pricing, and forecasting.
- Manage client forecasts and pricing structures.
- Manage a set list of existing key customer accounts.
- Manage Admin, Procurement & Purchasing Staff
- QC and approve quotes prior to releasing to sales/ customers or reject and review errors with applicable staff member.
- Train new Admin, Procurement and Estimating Staff and provide coverage to mentioned roles.
- Provide ongoing support and guidance to Admin, Estimating & Procurement staff.
- Ongoing systems and procedures improvements. *
- Organise office/staff functions.
- Software To Be Used
- Microsoft Office Suite - Focus on Excel
- Dolphin - Estimating Software
- Attache - Accounting Software
- ArtiosCAD - Basic function to check sizes

**Required Skills**:

- Excellent people management skills with experience managing multiple teams and growing the people within the teams.
- Great at setting tasks and following them through to ensure they are completed.
- Assertive and confident enough to ensure tasks are completed.
- Excellent multi-tasking skills while also being interrupted to help their team.
- Great at computer-based programs eg accounting and learning new quoting software.
- Good with numbers and details.