Deputy Commissioner

2 days ago

Brisbane, Australia Queensland Government Full time

Reporting Directly to the Commissioner, you will be an integral part of the senior executive team working alongside esteemed professionals, another Deputy Commissioners, the Chief Revenue Counsel and the Chief Digital and Information Officer (CDIO). In your first three months, your primary focus will be establishing key relationships within the management team and among your peers, laying the foundation for collaborative success. Critical to this will be developing your understanding of the business you operate in and being positioned to actively contribute to QRO's strategic planning for 2025 and beyond.
As a pivotal member of the executive team, you'll lead either the Enabling, Fines & SPER group or the Taxes, Revenue & Grants group. This will involve overseeing more than 500 Full-Time Equivalents (FTEs). You'll encounter challenges and opportunities for improvement while ensuring client satisfaction in a high-volume transactional environment. The team at QRO have a budget to expand their workforce to better deliver outcomes, and you will lead the recruitment processes to achieve this.
QRO prides itself on being a digitally led organisation that uses data-driven insights and consistently invests in leading technology and systems. As such, you'll be working closely with the CDIO on significant digital initiatives relating to QRO's online portal and telephony systems.
Success in this role hinges on your strategic ability to drive efficiency, exercise sound judgment, and navigate the political landscape adeptly while driving a culture of collaboration and participation. You'll be part of a supportive environment, benefiting from regular meetings with the Commissioner and ample autonomy to execute your responsibilities. The cohesive, stable executive team provides a conducive atmosphere for growth and collaboration. Authentic leadership is valued.
Above all, we seek individuals who are empathetic to the needs of clients and have demonstrated experience leading client-facing teams. If you're an effective communicator with a keen understanding of the political landscape and a drive to make a meaningful impact, this role offers a platform for professional fulfilment and growth within a dynamic and forward-thinking organisation like the QRO. Experience within a regulatory environment would be highly valued, but most important will be your experience leading client-facing teams. This role will offer you the opportunity to use your strategic leadership skills to deliver excellent outcomes for Queensland.
This process is Self Managed and is being led by a recruitmentment firm.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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