Client Manager

The purpose of this role is to support client teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, from onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit.

Job Title:
Client Manager

**Job Description**:
What’s in it for you:

- Join a transforming agency who are putting their people and culture at the forefront of everything we do - collaborative, fun, progressive.
- Loads of opportunities to network and build your social circle with team bonding days & nights, learning seminars, industry events and much more
- Bring your whole self to work We have opportunities to join our DEI workstreams and champion initiatives across the business
- A commitment to corporate social responsible and being a force for good, including our annual all team 'Day for Change' to support local communities and charities
- Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy
- Attractive remuneration packages, parental leave policies, leave purchase options & much more
- 5 weeks annual leave after 2 years of service and 3 whole company mental health awareness days off per year
- Career Development and Learning & Development opportunities, including access to our global online dentsu University
- Join an award winning agency, having recently been awarded the Google Honors 2021, Agency Team of the Year
- Huge perks with discounts on health insurance, gym memberships, car purchasing or novated leasing, retail and travel.

What your typical day will look like:

- Act as a key point of contact for day to day communications with clients, effectively running the media response and maintaining strong stakeholder relationships
- Work closely with the buying team to ensure client expectations are managed and media delivery performance is clearly communicated
- Take ownership of the media planning outputs for the account, including the media plan ad supporting the implementation and recommendation inline with the strategy
- Work on some really interesting pieces of work looking at different strategies and areas for optimization - this team and client is well resourced with heaps of room for growth (and amazing upcoming projects)
- With the support of Directors, manage the workflow and quality of deliverables as well as training and development for more junior members in the team

A bit about you:

- You’re tech savvy, have a data-driven mentality, sound commercial acumen and strong communication skills
- You have a strong, broad digital background where social media strategy, planning and execution played a key part throughout
- You have experience across the key social media platforms and tools (Google Analytics, Facebook Ads, etc)
- You understand engagement and can draw meaningful insights from data to identify new opportunities
- Strong ability to work with varying stakeholders, prioritise and manage varying deadlines
- Strong communication skills & the ability to manage time & projects effectively
- You’re always wanting to develop and grow - as a person, a professional, a mentor

Become a champion for meaningful progress:
Together we make our mark. Together we embrace the true potential of disruption. And together - across all our locations - we help our clients win in a changing world.

If you want to belong to a one global network where opportunities are limitless - we look forward to welcoming you.

Next Steps

**Location**:
Melbourne - 510 Church Street

Brand:
Iprospect

Time Type:
Full time

Contract Type:
Permanent