Engagement Manager

2 days ago


Sydney, Australia Logicalis Full time

**Job Description***:About the Role**
As an **Engagement Manager** within the NSW Private Sector team, you’ll play a pivotal role in driving digital transformation for some of Australia’s most forward-thinking organisations. You'll work closely with customers across a variety of industries, helping them solve complex challenges through technology while delivering standout employee and customer experiences.

You’ll be responsible for identifying opportunities, building trusted relationships, and partnering with customers to craft solutions that deliver real business outcomes. Your success will directly contribute to Logicalis’ growth and presence across the NSW private sector.

**Key Responsibilities**
**Opportunity & Relationship Management**
- Proactively identify and pursue new business opportunities across the NSW private sector.
- Lead client engagements end-to-end, from discovery to proposal and delivery handover.
- Build and maintain strong, strategic relationships with stakeholders across existing and prospective clients.

**Strategic Sales & Planning**
- Develop and execute account strategies aligned with client objectives and sector trends.
- Maintain a strong pipeline and forecast, providing insight to sales leadership and delivery teams.
- Position Logicalis as a strategic technology partner, not just a vendor.

**Solution Advisory & Collaboration**
- Work closely with pre-sales and technical teams to shape solution architectures.
- Translate customer pain points into tailored value propositions and project roadmaps.
- Ensure a seamless handover to delivery teams and stay involved to ensure client satisfaction.

**Market Intelligence & Reporting**
- Keep your finger on the pulse of industry trends, competitor activity, and emerging technologies.
- Share regular feedback with internal teams to refine our go-to-market approach.

**Professional Growth & Brand Representation**
- Attend industry events, roundtables, and training to stay ahead of the curve.
- Represent Logicalis with professionalism and passion - as a thought partner to your clients and a champion of digital transformation.

**About You**
You thrive at the intersection of technology, relationships, and business outcomes. With experience in sales, consulting, or strategic client engagement, you’re confident in managing senior stakeholders and navigating complex organisations.

You bring:

- Deep knowledge of the NSW private sector and its digital transformation challenges.
- A broad understanding of the IT landscape - enough to guide solution conversations at a high level.
- High integrity, reliability, and an ability to build trust quickly.
- Strengths in solution selling, stakeholder management, and commercial negotiation.
- A consultative mindset and a passion for delivering meaningful outcomes.

**Benefits**

Our promise to our employees - **Belong Grow and Thrive** is our commitment to creating an environment that is inclusive to all, supports your professional and personal development and offers an environment where you can do life and work the way it works for you.

Here is how our benefits help you
- Equal Paid Parental Leave to all primary and secondary carers.
- Flexible and Focus Ways of Working that means structuring the way you work that works best for you and being the partner of choice for our customers, people and the planet.
- Diversity Equity and Inclusion Commitment which puts Inclusion as a strategic priority for Logicalis Australia - investment across Employee Resource groups, DEI Training and Mentoring that supports a workplace with a culture of accountability and zero tolerance for un-inclusive behaviours.
- Investment in your Leadership and career through our Grow program. Logicalis Australia is definitely a place where we see our people as the most valued Architects of Change. Our people have moved from Help-desk to Cloud-Engineering, from Sales to Management, from Operations to Senior Leadership. People here can have an idea, make a plan, and see it through. You can enjoy genuinely impacting change and controlling you own professional success.

**About us**

At Logicalis Australia, we're not just changing the game—we're driving the future of technology.

As the Architects of Change, our mission is clear: to become the leading technology services provider and employer in the Asia-Pacific (APAC) region.

By combining our expertise and resources, we are positioning ourselves as a tech powerhouse, ready to capture growth opportunities across APAC and deliver exceptional service to our customers.

You'll be part of a dynamic team of 7,000+ innovators, collaborating across 30 territories with over 10,000 clients from diverse industries. Every project presents a unique opportunity to make a tangible impact, empowering businesses to thrive in today’s fast-paced tech landscape. With services that drive transformation and scalability—such as cloud, connectivity, collaboration, and security—you’ll help optimise operations


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