IT Help Desk Technician

2 weeks ago

Mount Waverley, Australia Avila College Full time

**The Role**

**_ Part time 0.6-0.8 FTE_**

We are currently seeking to appoint a part time IT Help Desk Technician with prior IT service desk experience, who is seeking the opportunity to play a key role supporting the IT needs of a secondary college community, working within a small IT team.

This role reports to the IT Manager and is responsible for a variety of tasks including Level 1 and 2 IT support with all IT Help desk queries related to the operation of IT hardware and software and Multi-Function Devices used in the College as well as assistance with audio visual requirements.

**Experience, Skills and Personal Attributes**

The Helpdesk Technician works in collaboration with a small team to provide a high level of customer service to the College students, staff and parents.

This role will appeal if you enjoy developing relationships and communicating with a wide range of stakeholders and possess a strong client service orientation. This role does involve a high degree of interaction with Years 7 to 12 students in relation to Macbook queries, together with troubleshooting a variety of issues, multi tasking across priorities and facilitating requests from college staff regarding hardware and software/multi function devices.

Avila College is close to public transport and offers onsite and off street parking.

**Information and how to apply**

**_
Applications close Wednesday September 14 at 3pm and will be processed upon receipt. _**.

The successful applicant will need to provide evidence of:

- Eligibility to work in Australia_
- Employee WWCC or ability to attain_
- National Police Check or ability to attain_
- Completion of accredited anaphylaxis training and mandatory reporting training or prepared to complete_

**_ Avila College is committed to promoting the safety, wellbeing and inclusion of all students_**

**Application Procedures

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