Weekend Ambulance Booking Clerk

1 day ago

Heidelberg, Australia Austin Health Full time

Make an impact supporting patients, their families and carers
- Part time, permanent hours on a Saturday and Sunday (would suit University Student)
- Based in Heidelberg

Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.

**About the Ambulance Booking Office**

The Ambulance Booking office handles all non-emergency patient transport (NEPT) bookings, including dispatching bookings for the Austin Health based stretcher vehicle (weekdays only). We liaise with the wards and clinical units to facilitate the booking of non-emergency ambulances for patient transfer and maintain a database of all bookings.

**About the role**

This role is responsible for ensuring that non-emergency ambulance bookings are processed accurately and in a timely manner on both Saturdays and Sundays.

A regular day will see you:

- Enter non-emergency transport bookings into the booking system (data entry)
- Liaise with Ambulance Victoria and National Patient Transport regarding bookings and ETA's
- Recording delays and the reason for the delay
- Liasing with wards and clinical areas to faciltate bookings

**About you**

To be successful in this role you'll bring with you:

- Excellent communication skills
- Proactivity and self motivation
- Attention to detail
- Data Entry skills

**Our benefits**

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
- Easy access via public transport, discounted car parking
- Five weeks annual leave (pro rata for part time)

**Inclusion at Austin Health**

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