Administration Clerk

1 week ago

Heidelberg, Australia Austin Health Full time

**Reference Number**:2913

**Category**:Management & Administration

**Department**:Cancer Services

**_Are you a current Austin Health employee?_**
- Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

**About Medical and Cancer Services Division**
- The Medical and Cancer Services Division is one of six divisions within the Chief Operations Officer Directorate of Austin Health. The Division’s clinical services operate across all three Austin Health campuses and Ballarat Health Services (BHS) within the Ballarat Regional Integrated Cancer Centre (BRICC) and comprise a complex range of national, state-wide organizational wide and specialty clinical services.

**About the role**
- To work as an effective member of the administrative team to provide professional, efficient, patient focused administrative support between Radiation Oncology level 2, Radiation Oncology Bookings and level 3 Reception
- A regular day will see you:.
- Register patients on arrival into Mosaiq and Q Manager
- Make patient appointments in Mosaiq for both new and existing patients
- Notify patients of cancelled or deferred appointments
- Generate and send new patient letters and appointment letters

**About you**
- As the Admin Clerk, You will be someone who has excellent communication skills, with a strong commitment to excellence in patient care. You’ll bring energy and drive to your work, and have a keen interest in developing your skillset.
- To be successful in this role, you'll bring with you:

- A commitment to Austin Health values: Together We Achieve, We Bring Our Best, We Shape the Future. Our Actions Show We Care.
- Highly organized, the ability to prioritise work and multi-task in an extremely busy environment.
- Demonstrated excellence in customer service.

**Our benefits**
- Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

- Greater take-home pay through generous salary packaging for living expenses, meals, and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounts on fitness memberships and health insurance, and a comprehensive wellbeing program
- Mentoring and career development opportunities
- Onsite childcare at Austin Hospital, easy access via public transport and car parking options

**Work with us**

**Interested in finding out more about this opportunity? Read the**position description** for further details.**

**Application closing date: 18 May 2025

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