Assessment Officer

APS 4 - $72,002 - $78,386 per annum plus superannuation
- Plant & Live Animal Exports Division
- Adelaide, SA,Brisbane, QLD,Melbourne, VIC,Perth, WA,Sydney, NSW
- _Contribute to providing a service that will grow the Australian agricultural sector to be worth $100 billion by 2030. _
- _Work in a motivated and professional team with a wide range of skill sets and backgrounds._
- _Work for a people-focused organisation with flexible work arrangement options._

**Who we are**
The Plant and Live Animal Exports Division works in partnership to support agricultural productivity, competitiveness and market access for the export of live animals, animal reproductive material, plants and plant products.

The Plant Export Operations Branch (PEOB) facilitates trade and market access through the development of technical operational phytosanitary export inspection and certification policies. The branch does this by developing and implementing policies and guidance materials that ensure Australian horticulture, grain and other plant-based exports meet Australia's export legislation, international obligations and importing country conditions. The branch has a key role in advancing Australia's market access priorities by actively engaging in overseas market access negotiations. The branch works with all participants in the export pathway to continuously improve the export framework and ensure expert advice and support is available to the horticulture and grain export industries. In addition, the branch administers the development and training of authorised officers to conduct inspections.

Assessment Services Exports manages the assessment and issuance of export permits and associated certification under the Export Control Act 2020 for a range of Food and Plant related commodities. Assessment Services Exports staff are office based and have daily interactions with external clients such as brokers, agents or exporters either in person, by telephone and/or online. Assessment Services Exports staff utilise a number of departmental systems and databases in order to carry out their duties.

**The Job**
Undertake a range of operational, technical and administrative tasks relating to the assessment and issuance of export certification. Key duties could include:

- Assessing/reviewing requests for permit for a range of agricultural products ready for export using departmental systems and in line with legislative requirements
- Working within the team by developing and maintaining effective working relationships to achieve business objectives
- Seeking assistance from supervisors with complex or more technical issues as required
- Undertaking a range of administrative tasks as required
- Contributing feedback and looking for opportunities to improve processes

**Skills and Capabilities**
- Ability to achieve quality outcomes that adhere to documented procedures and where required, raising more complex issues with team leaders and/or managers
- Ability to communicate effectively with a range of clients including acting professionally as a regulator
- High level of attention to detail
- Ability to develop productive working relationships both in person and virtually
- Strong IT skills across a range of IT products including Microsoft Office and virtual collaboration platforms like Microsoft Teams (skills in export specific systems such as EXDOC, Micor and/or PEMS would be an advantage)
- Ability to respond in a positive and flexible manner to shifting priorities and changing work processes

**Knowledge and experience**
- Understand and knowledge of the Australian agricultural export supply chain including relevant legislation, regulation and systems
- Demonstrated experience in client or customer service
- Demonstrated experience in reviewing and/or analysing complex data sets

**Eligibility and other requirements**

**Citizenship** - To be eligible for employment with the Department of Agriculture, Fisheries and Forestry you must be an Australian citizen.

**Security Clearance** - This position requires a Baseline Vetting security clearance. You will be required to obtain and maintain a clearance at this level.

**Pre-employment Check** - Your suitability for employment will be assessed through a pre-employment screening process. This process includes a requirement to undergo and satisfy a National Police Check, referee checks, character clearance and where required a pre-employment medical assessment, specified mandatory qualification(s) validation and a probation period of 6 months.