Customer Service Advisor

1 week ago

Brisbane, Australia HAYS Full time

**Your new company**
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth in this role, you’ll be recognised and rewarded for your contribution in return. You’ll have the support to excel for your customers, deliver positive change for local communities and grow your career.

**Your new role**
- Taking Inbound and Outbound remediation calls centred around Know Your Customer (KYC) requirements to ensure NAB has up to date customer information. The calls are structured around verifying and updating NAB core systems to ensure we are compliant with its Anti Money Laundering / Counter Terrorism Financing Program & Standards.
- This area is incredibly agile so you must be prepared to move onto new projects of work

Your brand-new role will commence on 21st November, initially for a 12-month period, with the change to extend or be made permanent after this time. You will work 38 hours per week from Monday to Friday 8am - 8pm on a rotating roster. You will be based out of the Docklands and go into the office twice a week. You will be paid $36.50ph & Super.

**What you'll need to succeed**
Your ambition, flexibility, resilience, and adaptability is paramount. Whether your experience to date has been gained in the retail, hospitality, or services industry we want to hear from you If you’ve got the customer service skills, you’ll be provided the training that you need to succeed.

**What you'll get in return**
Our client is committed to working together to deliver exceptional outcomes that exceed their customers’ expectations. They are an ASX listed organisation that has been serving Australian communities for more than 160 years. They’re investing in positive change and the impact you and your peers will make is far beyond work, and you’ll be part of a team that is helping to solve some of society’s biggest challenges.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

**LHS 297508** #2714974

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