Customer Service Advisor

Add expected salary to your profile for insightsPacific Motor Group Service Advisor – FORD, Sunshine CoastBe part of a close-knit team | Deliver exceptional customer servicePacific Motor Group is seeking a passionate and customer-focused Service Advisor to join our dynamic team on the beautiful Sunshine Coast.
Representing Ford this role is perfect for someone who thrives on delivering outstanding service and creating exceptional customer experiences.Why Join Us?
1.
Work with a number of world-class brands renowned for innovation and excellence2.
Be part of a supportive and close-knit team that values professionalism and teamwork3.
A modern, state-of-the-art facility in a prime Sunshine Coast location4.
Competitive salary with career development opportunitiesAbout the RoleAs a Service Advisor, you will be the vital link between our valued customers and our expert service team.
Your role is to provide a seamless, high-quality service experience, ensuring every customer receives the premium care and attention they expect from a trusted brand.Key Responsibilities Greet and assist customers, understanding their service needs Provide expert customer support on vehicle servicing, repairs, and maintenance Coordinate service bookings and ensure efficient workflow Maintain clear and professional communication with customers throughout the service process Collaborate with technicians and the wider team to deliver exceptional serviceWhat We're Looking For Previous experience as a Service Advisor (prestige brand experience highly regarded) Strong customer service and communication skills Passion for the Ford brand and the automotive industry Ability to multitask in a fast-paced environment A team player with a positive attitude and attention to detailApplicants must have;Exceptional verbal communication skills and a customer-centric approach.Patience and empathy when dealing with diverse customer inquiries.Ability to multitask in a fast-paced environment and manage time effectively.Proficiency in using computer systems and software.5 day working week – Monday to FridaySupport to develop your career within the automotive industryContinuous on the job training on all our in-house systemsJoin a team that takes pride in delivering top-tier customer experiences while working with one of the world's most respected automotive brands.About usPacific Motor Group is a multi-franchised dealership on the Sunshine Coast representing Ford, Kia, Isuzu UTE, Jaguar, and Land Rover.
A Part of the Pickering's Group of Companies we are a part of one of the largest privately owned group of dealerships in the country.To Apply NowAt Pacific Motor Group, we're more than just a dealership– we're a team dedicated to delivering exceptional service experiences.
Join us in shaping the future of automotive care, one smile at a time.
Apply today and drive your career forward
Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:How many years' experience do you have as a Customer Service Adviser?
Do you have a current Australian driver's licence?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
What's your expected annual base salary?
How much notice are you required to give your current employer?
What's your expected hourly rate?
PACIFIC MOTOR GROUP: FULFILLING ALL OF YOUR VEHICLE NEEDS ON THE SUNSHINE COASTPacific Motor Group is proud to have been servicing the Sunshine Coast community since 1986.
With franchise dealerships for Ford, Kia, Isuzu UTE, Landrover and Jaguar, we are confident that we can help you find your next car
Here at Pacific Motor Group, we have a range of new and Used Cars to suit every need.
From economical small cars to a complete range of family, performance and luxury vehicles, we've got you covered.Source: This is an extract from the company's own website.PACIFIC MOTOR GROUP: FULFILLING ALL OF YOUR VEHICLE NEEDS ON THE SUNSHINE COASTPacific Motor Group is proud to have been servicing the Sunshine Coast community since 1986.
With franchise dealerships for Ford, Kia, Isuzu UTE, Landrover and Jaguar, we are confident that we can help you find your next car
Here at Pacific Motor Group, we have a range of new and Used Cars to suit every need.
From economical small cars to a complete range of family, performance and luxury vehicles, we've got you covered.Source: This is an extract from the company's own website.To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.What can I earn as a Customer Service Adviser
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