Marketing and Communications Coordinator

**Who are we?**

Loan Market Group is the largest and fastest-growing mortgage brokerage aggregator in Australasia. Proudly family-owned and led, it was founded in 1994 by Sam White and is part of the White Family Group of companies comprising Loan Market, PLAN Australia, Choice Aggregation Services, FAST, Home Now and Ray White. There are 8,000+ mortgage brokers that make up Loan Market Group in Australia, New Zealand and Indonesia who collectively settled over $9.7 billion in its first combined month of operation (March 2021).

**Mission**:
Grow engagement with our broker members and distribution teams through 5-star marketing support. Reporting to the Head of Marketing and Communications, this role is the first line of contact with our customers and is responsible for marketing project promotion, sales collateral creation, LinkedIn accounts, communications data integrity and supporting the team across key projects.

**The role**:
The PCF Marketing and Communications Coordinator will be the backbone of the expanding Plan, Choice Aggregation and Fast marketing team working closely with the Head of PCF Marketing and Communications and supporting the Marketing Manager and Communication Executive. You’ll have exposure to all aspects of the team

**Your ownership will include**:

- Broker engagement and service levels
- 5-star broker marketing and lender onboarding experience
- Social media management of PCF Group LinkedIn accounts
- Create monthly social plans
- Daily posting and scheduling
- Fortnightly engagement newsletter (content creation and building)
- Supporting on key adoption projects, creating marketing and sales collateral to sell our ‘add-on’ services suite
- Digital workplace evolution and content creation
- Marketing adoption training and content creation for marketing tools
- Communication platforms. You’ll be our HubSpot expert Owning the LMG communication platform organisation, templates and lists to ensure we communicate to the right segments every time.
- Support to push external messages through press releases
- PCF Group marketing reports

**Qualifications**
- Marketing or Communications degree equivalent

**Experience**
- Previous experience in a similar role, ideally 1-5 years agency or client-side
- Knowledge and expertise in executing communication campaigns across all mediums
- Social media experience (reporting and engagement)
- Digital marketing experience (SEO, PPC, Display and Retargeting)
- Microsoft Office (Excel, Word, Powerpoint), EDM tools (e.g. Mailchimp) and/or marketing automation platforms (e.g. Hubspot)
- Experience analysing data and results
- Ability to coordinate and manage multiple stakeholders and understand their needs

**Desirable but not essential**:

- Experience within financial and or property sectors
- Experience working in a franchise business

**Who would suit this role?**
- Kaizen mindset (Google it)
- Someone positive, upbeat and will bring a professional and proactive approach to their work
- A love of writing, in different tones of voice, can communicate with everyone - clearly
- High-intensity work pace - we like it fast.
- Excellent time management and prioritisation skills to keep the balls in the air, with a calm demeanour and adaptability to manage the unexpected.
- Nothing gets past you - exceptional attention to detail.
- Driven, committed and a team player with a can-do attitude (seriously).
- Someone who can roll up their sleeves and get stuff done.
- Passion for digital and new marketing techniques and technologies
- Great sense of humour that shows in your writing too

**Why work for us?**

We're not a conventional company with a lot of rules and hierarchy, and we don’t intend to become one. With 6,000+ brokers in our Australian network and hundreds of corporate team members - we're a big company with a start-up attitude. Our success is based on hiring outstanding people and accepting nothing less than being the best at what we do. Our people describe the atmosphere as open, passionate and results-oriented. The fact that our business grows significantly each year drives us as we are part of something special and the opportunities are endless. We have:

- A culture of curiosity that includes an annual company-wide Curiosity Day where staff are encouraged to present new ideas
- We are a remote-friendly organisation, which means we encourage our teams to work where they can do their best work
- Parental leave
- LMGPerks Thousands of dollars of savings and discounts with the biggest international and local brands
- Monthly recognition awards
- Monthly networking events in your state head office
- Convenient city office locations in Sydney, Melbourne and Brisbane

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