Team Leader

**Team Leader - Intensive Recovery Administration - Ballarat**
**Mental Health Services**
**Permanent full time**
**80 hours a fortnight with monthly ADO**

**About Grampians Health**

Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities. Our communities are diverse, as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.

**About the role**

Grampians Area Mental Health Services is seeking a highly motivated and experienced Administration Team Leader to join our service. As a leading healthcare provider in the region, Grampians Health is committed to providing the highest quality care and service to our patients and the community.

Reporting to the Administration Manager, the Team Leader will be responsible for providing all aspects of administrative support to the Deputy Operations Director - Active Recovery, as well as overseeing a team of administrative staff, ensuring the smooth and efficient running of the mental health teams they support, and maintaining a high standard of service provision.

**Key Responsibilities**
- Attending to a broad range of internal and external confidential and sensitive enquiries, via phone and face-to-face
- Ensuring that appropriate and timely follow up action is taken; typing; data entry; maintaining, updating, and training for office and information management systems and procedures
- General administrative duties as required

**Skills and experience**
- 3 years administration experience (preferred)
- Outstanding customer service skills
- High attention to detail
- Flexible and adaptive to changing environment
- Experience in MS Office Suite
- Experience working in a mental health or medical health setting would be highly desirable but not essential.

**Grampians Health Culture & Benefits**

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangements and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Discounted on-site parking
- Access to discounted health club membership
- Staff rewards and recognition programs

**Ballarat Region**
- Ballarat is the largest centre in Western Victoria and the states fastest growing inland city. Dubbed Australia’s most liveable city in 2020, Ballarat is home to first class education, fine dining and boutique shopping. Uniquely located within easy access to Melbourne, Geelong, Bendigo and the Western district, Ballarat is blessed with some of Australia’s most significant heritage buildings and natural landscapes.

**How to apply**

Click **APPLY** or contact Belinda Collie, Administration Manager, Grampians Area Mental Health Services on 03 5320 4156 for a confidential discussion.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.
- Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people._**Selection Criteria**
- Essential : Have you received three doses of a COVID19 vaccine? If no, please provide further detail regarding doses received, booking dates and/or other relevant information.
- Essential : Do you have a minimum of two years’ experience in a similar role (preferable) or a Certificate Ill or IV of Business Administration? Please attach your qualification if relevant.