Flagship Assistant Store Manager

3 days ago

Sydney, Australia Mecca Brands Pty Ltd Full time

The Role You Could Play

We are looking for a passionate Flagship Assistant Store Manager (2IC) to help lead our George St Flagship store on a full-time basis.

This is a newly created role to help support the continuous growth and innovation of our Flagship store, where we are focused on creating an ‘only-at-MECCA’ experience through product, services, brand activations and education moments that make our customers look, feel and be their best.

Partnering directly with the Store Manager to lead a team of over 150, the key responsibilities of an Assistant Store Manager will be to:
- Lead by example and inspire team members to deliver an exceptional customer experience-
- Support the Store Manager in driving results the Balanced Scorecard, while taking the lead on at least one key focus area
- _(Customer, Team, Financial, Operational)_- Provide feedback and coaching that helps to develop a high performing team who embody the MECCA Values and contribute to achieving the store KPI’s-
- Ensure performance, operations and expectations are maintained in the absence of the Store ManagerWhat You Will Bring- We look for people who embody our core values, are passionate about innovation, and are willing to do whatever it takes to ensure our customers look and feel their best.- Essential skills and experience include:
- A minimum of 12 months of previous experience working in a similar role-
- A strong understanding of what contributes to an excellent customer experience in both retail sales and services-
- The ability to strategically interpret data to identify opportunity areas, and implement relevant action plans to drive continuous improvement-
- Understanding how to partner effectively with a variety of stakeholders to influence decisions and create meaningful change that has a positive impact on team and customer- Life at MECCA
Once you join our team, we will empower you to lead, to change the game, to ignite their inner entrepreneur and to embrace any opportunity for growth and development.
We believe in our people and what they are capable of, which is why our team members are rewarded right from the very beginning. Our team members enjoy some amazing benefits, including:

- Rewarding and recognising through a competitive salary package, annual salary review, bonus program, and amazing individual and team incentives
- An unlimited 40% product discount to spoil themselves and their immediate family plus a generous product allowance
- Countless opportunities for education and development -including, Leadership Conferences, training sessions, an online Learning Lab, access to amazing guest speakers including brand founders and business leaders and once in a life time events
- A Parental Support Program featuring paid parental leave and ongoing superannuation

At MECCA, we constantly focus on innovating while providing a unique and supportive company culture, and we like to surprise and delight our team

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