Customer Service/sales Representative

Competitive starting salary + bonus structure and company car.
- Full-time role working for a globally recognised brand travelling Melbourne.
- Join our tight knit team with structured training provided.

**About Sting Sports**

Sting is a 100% Australian-owned and operated brand dedicated to providing safe, high-quality equipment and apparel from boxing to weight-training. Sourced from the best suppliers across the globe, we continuously strive for perfection in order to give our customers an unforgettable experience with our product.

In our 20 years of operation the success has come from our strive for excellence in relation to the quality of our products, but also the relationships we have been able to build with our customers. From our retailers to gyms, we value working together with our clients to continue to develop. We are now looking for a new customer service representative to join our family and be part of this next phase of growth.

**Why You Want to Work Here**
- This is your chance to immerse yourself in a diverse and exciting role with a globally recognised brand From providing that outstanding customer service at our Derrimut office to being out on the road in our company car visiting retailers and promoting activewear in gyms.
- If you’re not a boxing, gym, or MMA fanatic that’s okay. You will have plenty of hands-on training from the sales manager to learn about the products and the clients we work with.
- Working with our administration and warehouse staff at our head office we pride ourselves on having a family friendly environment. As a tight-knit team we work together where no one will ever be too busy to answer any questions you have.
- The opportunities for career progression may see you eventually leading a team or playing a part in our international operations. Alongside an attractive starting salary and bonus structure what are you waiting for?

**About you**
- Having spent your career in customer service being in an administration role, retail, or hospitality what you’ve most enjoyed is connecting with people. You get the most energy out of the conversations you have that lead to meaningful, lasting relationships.
- You may think you don’t have the sales experience for this role, but we think you can be a great fit. Your positive attitude, willingness to learn and most importantly ability to connect with people will take you far.
- While you enjoy speaking and connecting with customers every day you are now looking for a role where no two days are the same. The chance to be out on the road and be exposed to a unique working environment excites you.
- You pride yourself on your work ethic and proactive attitude. In your past role you felt it was important returning queries as quickly as possible and left no customers waiting on the shop floor.

**About the role**

Reporting to our sales manager you will add significant value by:

- Regularly visiting our existing clients such as larger sports retailers and smaller specialty stores. Ensuring they have enough marketing material, stock, and are up to date on training for new staff by walking through the stores and speaking with managers and staff members.
- Setting up stalls and events in gyms with your colleague which includes organising a DJ, activities, and food, as well as talking to people about our brand and showcasing our activewear and other products.
- Identifying opportunities for growth by calling potential new retailers and gyms about our products and their selling points.

**Selection Criteria**

To be successful for this incredible opportunity you must have the following:

- Customer Service Experience

**What Next