Systems Support Officer

15 hours ago

Canberra, Australia Australian Government Solicitor Full time

Non-ongoing/ongoing
- Full-time Canberra based role
- Collaborative team and varied work

An opportunity exists for a Systems Support Officer to join the AGS Client Services team. Our cohesive and dynamic team is integral to the delivery of AGS’s market development and client service strategy. The Systems Support Officer plays an important role in providing and maintaining high quality technical and administrative support services for the AGS Toolbox and other systems.

**About us**
Australian Government Solicitor (AGS) is the Australian Government’s central legal practice and part of the Attorney-General’s Department. AGS helps Commonwealth clients to manage legal issues, navigate new challenges and find solutions which deliver the best outcomes for Australia. We are a self-funded legal practice and compete for our work with corporate law firms.

**AGS is unique. **AGS is dedicated to the national interest and is a trusted advisor to Government.

**AGS is innovative.** Drawing on an exceptional depth of experience and expertise, we assist the Australian Government in the development and implementation of solutions to legal issues that have national importance.

**AGS is diverse.** With offices in every capital city and a team of 660 staff, including 470 lawyers, we work in more than 40 different areas of law related to government.

**About the role**
As the Systems Support Officer, you will provide and maintain high quality technical and administrative support services for the AGS Toolbox, as well as providing support for other AGS systems. The role will report directly to the Director Marketing (Executive Level 2).

You will have the opportunity to make an immediate contribution to the work we do. You will be responsible for all aspects of SharePoint intranet site administration management, including:

- day-to-day operation and management
- ensuring content meets knowledge management and publishing policies
- maintaining the visual design, site navigation and updating site content
- co-ordinating upgrade projects.

The role will also provide support for other systems such as Amazon WorkDocs, the CRM, Vuture and the AGS website as required.

Attention to detail is essential in this role.

The position is located within the AGS Client Services team based in Canberra.

You will work with a community of professionals dedicated to the national interest. You will work collaboratively in an inclusive environment where everyone’s contribution is valued, and success is rewarded. We offer our employees competitive remuneration packages, including 15.4% superannuation.

AGS is a supportive organisation which embraces diversity. We understand that work is only part of your life and while our workplace can be demanding at times, we can provide access to flexible working options and wellbeing benefits to support your needs throughout your career.

For further information about the requirements of the role please refer to the role description available below.

**To apply**

**Further enquiries**
Further information can be obtained by contacting Dior Morales, Director Marketing on 02 6253 7570 or Natalie Lightfoot, Human Resources Business Partner on 02 6253 7529.

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