Casual Ozone Roof Tour Leader

2 days ago

Perth, Australia VenuesLive Full time

**Casual Ozone Roof Tour Leader**:
**About Optus Stadium**:
Optus Stadium, one of Australia’s premier entertainment destinations, is globally recognised as the **International Venue of the Year (Stadium Business Awards 2022)** and the **World’s Most Beautiful Stadium (Prix Versailles 2019).** Our commitment to a **‘fans first’** approach ensures we create memorable experiences for every guest who visits. For the fifth year in a row, we are proud to be awarded the **2024 Best Stadium**in**Australia Award** by the Austadium Awards.

At the heart of this success is our high-performing, passionate team. Dedicated to **innovation, inclusivity, and quality,** we take pride in being an **equal opportunity employer** and operating in a vibrant and collaborative environment.

**About the Role**:
Do you love sharing experiences and stories? Are you passionate about Perth’s sporting and entertainment culture? If so, this could be your moment to shine We’re looking for **enthusiastic and engaging individuals** to join our team as **Ozone Roof Tour Leaders.** In this unique role, you’ll lead guests through an **immersive, high-altitude experience** atop Optus Stadium, delivering a mix of education, excitement, and breathtaking views.

**Key Responsibilities**:

- Provide a **memorable, entertaining, and safe** guided tour in alignment with our **‘Fans First’** philosophy.
- Lead visitors across **various stadium spaces**, offering insights into the stadium’s history, design, and significance in the Perth community.
- Engage and connect with guests of all ages, ensuring they feel comfortable and excited throughout the experience.
- Monitor and enforce safety procedures, including correct use of equipment and adherence to guidelines.
- Assist with tour operations, including guest check-ins, harness fittings, and pre-tour briefings.

**About You**:
To thrive in this role, you’ll be:

- **An excellent storyteller** - able to bring the stadium’s history and features to life.
- **Confident and outgoing** - comfortable speaking in front of diverse groups.
- **Physically fit** - able to safely navigate elevated spaces and assist guests if needed.
- **Passionate about Optus Stadium** and Perth’s sports and entertainment scene.
- **Committed to safety** - with a strong understanding of safety protocols and procedures.

**Qualifications & Experience**:

- Previous experience as a **tour guide, outdoor adventure leader, or in a similar customer-facing role.**
- **Current First Aid and CPR certification** (or willingness to obtain).
- Working at Heights certification (preferred but not essential).
- Flexibility to work outside standard office hours, including **weekends, public holidays, and event days.**

**Why Join Us?**:

- Be part of an **award-**winning**stadium team.
- Work in a **dynamic and exciting** environment with Perth’s best views.
- Engage with people from **all walks of life** and be part of their unforgettable experiences.
- **Opportunities for growth and development** within the stadium team.

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