Alchemy Saunas

**Venue Manager - East Fremantle | Alchemy Saunas**

Lead a space built for connection, conversation, and community.

**About Alchemy Saunas**

At Alchemy Saunas, we’re redefining sauna culture. Our venues aren’t just about sitting in silence, they’re lively, welcoming spaces built for genuine connection, conversation, and community. With multiple thriving venues across Perth and exciting growth ahead, we’re looking for a confident and proactive Venue Manager to lead our East Fremantle flagship.

**About the Role**

We’re seeking a highly organised, people-focused Venue Manager to run the day-to-day operations of our East Fremantle sauna venue. You’ll bring structure and calm confidence to a busy environment, while also leading a team, supporting customers, and making sure the sauna runs smoothly.

This is a hands-on role where you’ll combine leadership, problem-solving, and attention to detail with a genuine love of people and community. If you thrive in hospitality, wellness, or customer-facing roles, and want to be part of an exciting and growing company like Alchemy Saunas, this could be the perfect fit.

**Key Responsibilities**
- Lead, manage, and inspire a team of casual and part-time staff.
- Oversee venue operations including cleanliness, presentation, and customer service.
- Manage rostering, staff training, and performance support.
- Coordinate minor venue maintenance and supplier relationships.
- Support head office with implementing systems and procedures.
- Handle stock levels, ordering, and operational budgets.
- Provide regular reporting and feedback to People & Operations teams.

**About You**
- Experience in venue, hospitality, wellness, or retail management (or similar).
- A natural people person who values conversation and community.
- Confident juggling competing priorities and problem-solving on the go.
- Excellent communicator with strong time management skills.
- Comfortable with digital platforms for scheduling, reporting, and communication.
- Calm under pressure, flexible, and solutions-focused.

**Bonus Points If You Have**:

- A soft spot for saunas and cold dips.
- Experience in fast-paced, customer-facing environments.

**Perks**
- Free Alchemy Saunas membership.
- Ongoing training and support.
- Opportunity to grow with a fast-growing, values-driven company.

**Keen to Join the Team?**

**Job Types**: Full-time, Permanent

Pay: $55,000.00 - $65,000.00 per year

Application Question(s):

- Tell us about a time when you were responsible for managing several projects or tasks at once. How did you decide what to prioritise, and what tools or systems did you use to stay on top of everything?
- What does excellent customer service mean to you, and how would you bring that into your role as a Venue Manager?
- If you were walking into the venue for the first time as a paying customer, what would you look for to judge if the space was being well managed?

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 25/08/2025
Expected Start Date: 01/09/2025