Customer Experience Manager

2 days ago

Wollongong, Australia Dan Murphy's Full time

Job Description

**Customer Experience Manager | Dan Murphy's Wollongong North | Share your spirit**

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

**The ROLE**:

- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

**The YOU**:

- ** YOU** use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- ** YOU** are passionate about people development and motivate others to dream big and reach their potential
- ** YOU** are no stranger to a fast-paced environment and use forward thinking in your decision making
- ** YOU** bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
- ** YOU** use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

**How we take care of our PEOPLE**:
An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you

**We are together creators**

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
- #WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup_

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

  • Customer Experience Manager

    1 day ago

    Wollongong City Council, Australia beBeeExperience Full time $60,000 - $80,000

    Customer Experience ManagerAt our retail stores, we value individual style, teamwork, authenticity, and adaptability. We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores connect customers to events, influencers, and trends.The RoleAs a Customer Experience Manager, you will oversee daily operations and supervise...

  • Customer Experience Specialist

    6 days ago

    Wollongong, New South Wales, Australia beBee Careers Full time $28,960 - $31,900

    Aged care organisation is seeking an experienced Customer Service Officer to provide professional assistance and services to customers and the wider community in a supportive environment.Job Description:We are looking for a customer-focused individual with excellent communication skills to fill this operational need. The successful candidate will have...

  • Customer Experience Manager

    1 day ago

    Wollongong City Council, Australia beBeeCommunication Full time $60,000 - $85,000

    Job Title: Customer Service OfficerThe OpportunityWe are seeking a highly professional and personable Customer Service Officer to join our team. This is a casual position, working day shifts between Monday to Friday.As the first point of contact for all customers, you will play a crucial role in shaping their experience. Your ability to provide exceptional...

  • Customer Experience Champion

    6 days ago

    Wollongong, New South Wales, Australia beBeeAmbassador Full time $52,543 - $74,459

    Job Title: Customer Experience Ambassador">">Overview: We are looking for enthusiastic and positive individuals to join our team as Customer Experience Ambassadors. As a key member of our restaurant crew, you will be responsible for delivering exceptional customer service, working effectively in a fast-paced environment, and contributing to a fun and...

  • Customer Experience Agent

    5 days ago

    Wollongong, Australia Pacific Automotive Holdings Pty Ltd Full time

    Sixt is a leading international provider of high-quality mobility services with a track record in growth and innovation. Sixt have over 280,000 vehicles across more than 2,100 locations in 110+ countries, winning awards in customer experience and digital services. Due to increase of business, one full time Customer Experience Agent position is available to...

  • Customer Experience Specialist

    3 days ago

    Wollongong, New South Wales, Australia beBeeCustomer Full time $40,000 - $80,000

    Job DescriptionThe Guest Service Agent role is a dynamic opportunity for a customer-focused individual to deliver exceptional guest experiences. This position involves ensuring smooth and efficient registration, stay, and check-out processes.Key Responsibilities:Registration and Check-Out: Ensure accurate processing of guest information, reservations, and...

  • Customer Experience Champion

    4 days ago

    Wollongong, New South Wales, Australia beBeeHospitality Full time $31,848 - $56,935

    Room Attendant JobWe are seeking a dedicated and detail-oriented Room Attendant to join our team in Wollongong, NSW. As a key member of our operations, you will be responsible for maintaining exceptional cleanliness and ensuring the highest standards of service.Key ResponsibilitiesMaintain pristine cleanliness throughout the hotel.Collaborate effectively...

  • Sales Customer Experience Advisor

    6 days ago

    Wollongong, New South Wales, Australia beBeeCustomerService Part time $45,000 - $72,000

    About UsWe're looking for a Part Time Sales Assistant to join our team. You'll bring your passion for fashion and customer service to create a warm, welcoming environment that encourages customers to return.What We OfferCompetitive Pay and BenefitsIn-depth Training and CoachingOpportunities for Career DevelopmentSales-based IncentivesEmployee Assistance...

  • Customer Experience Team Member

    2 days ago

    Wollongong, New South Wales, Australia beBeeCustomerExperience Full time $18,670 - $32,300

    Job DetailsWe are seeking a team member to join our crew at Oporto Warrawong. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a dynamic environment.As a team member, you will be part of a great team that prepares and serves delicious food while maintaining a well-presented,...

  • Retail Customer Experience Specialist

    6 days ago

    Wollongong, New South Wales, Australia beBeeCareer Full time $45,000 - $60,000

    About us, we strive to make life enjoyable for our team and customers. Our success relies on our people; a talented team with an unwavering passion for helping customers create a home they love.About Your New RoleAn exciting opportunity is now available in a retail setting. You will be at the forefront of delivering exceptional customer experiences by...