Client Service Officer

3 days ago

Burwood, Australia Ashdown Consulting Full time

$31 per hour + super
- 3 month contract
- Burwood

**Client Service Officer| 3 Month Contract | $34.26 per hour Incl.Super**
- $31 per hour + super
- 3 Month Contract
- Burwood / Work from Home

**About the Company**

A large NSW government organisation is looking for a client service officer to work within a great team environment. This is located in Burwood/ work arrangements on 3 month contract.

**About the Role**
- Work directly with clients and their advocates to provide advice and assistance on housing options based on assessment of eligibility and client need and in keeping with relevant legislation, policies and procedures.
- Work collaboratively with internal specialists and external service providers and make referrals where additional support requirements are identified to better meet client needs.
- Manage tenancies and support clients to maintain successful tenancies.
- Support tenancy and community participation initiatives to contribute to harmonious neighbourhoods and stronger communities.
- Manage client information to ensure confidentiality, accuracy and integrity.
- Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.

**About You**
- Good administration and customer service skills
- Able to deal with all levels of stakeholders
- Excellent communication
- Plan and prioritize workloads to meet deadlines in a demanding work place.

**Benefits of contracting through Ashdown People**
- 5th largest supplier to the NSW Government
- Get paid weekly
- Offer Insurances for ABN Contractors
- Consistent communication & transparency
- Detailed onboarding & support

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