Service Desk Officer
1 week ago
We are a seeking a customer service orientated "Service Desk Officer" for on our client in Emergency services located in Melbourne. They use one of a kind communication services to manage the provision of advanced, operational communications for State level emergency services. As Service Desk Officer you will provide technical support to users in an efficient and accurate manner. You will be considered the IT service front liner and will solve basic technical problems and provide support for all assigned areas. Its a 3-months contract initially. **Responsibilities**: - Respond to customer inquiries promptly, courteously and efficiently - End-user equipment setup / support / maintenance and SOE deployment - Monitor health of ICT environment and provide level 2 ICT support - Initial triage of logged incidents and monitoring alerts - Maintain records of all calls and logs of reported incidents and requests using a standard IT Service Management tool - Maintain accurate asset management records to track hardware and software issued to customers **Requirements**: - ITIL Certificate - Demonstrable skills and experience in maximising first call resolution opportunities - Proven ability to show initiative in work activities and complete tasks in a meticulous manner - Excellent communication and problem-solving skills - Strong interpersonal skills and the ability to work with a wide range of stakeholders **Benefits** - The contribution of each individual really matters - Your efforts will make a difference to people every day - The work we do is personally rewarding and critical to the Victorian community - Our people are proud of the role we play and the important work we do - The service we offer is as unique as the challenges you’ll face - The variety and importance of what we do every day will drive you to fulfill your true potential
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Service Desk Lead
1 week ago
Burwood, Australia Logicalis Australia Full timeWe are a seeking a "Service Desk Lead" for on our client in Emergency services located in Melbourne. They use one of a kind communication services to manage the provision of advanced, operational communications for State level emergency services. As Service Desk Lead you will responsible for managing daily operations of the Service Desk, managing the Service...
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Front Desk Receptionist
6 days ago
Burwood, Australia Ideal Teams Full timeResponsible for greeting practice members, answering phones and making appointments, accepting payments, ensuring compliance with front desk policies, and interacting with the treatment team. **What you will do** Our Practice is offering an opportunity to showcase your customer service and organizational skills as a part-time Front Desk Receptionist in our...
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Desktop Support Officer
6 days ago
Burwood East, Australia Country Fire Authority Full timeDo you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do? We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week. With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with...
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Office Administrator/receptionist
2 weeks ago
Burwood, Australia Synergy Medical Group Full timeSynergy Group is a rehabilitation provider based in the Inner-West Sydney. We are currently looking for a all rounded administration clerk who is a highly organised, accurate and motivated individual to perform a range of administration and account related tasks. Key responsibilities include but are not limited to: - Reception duties, including answering...
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Burwood, Australia Synergy Medical Group Full timeSynergy Group is a rehabilitation provider based in the Inner-West Sydney. We are currently looking for a all rounded administration clerk and Operation Support who is a highly organised, accurate and motivated individual to perform a range of administration and account related tasks. Key responsibilities include but are not limited to: - Reception...
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Office Administrator/receptionist
2 days ago
Burwood, Australia Synergy Medical Group Full timeSynergy Group is a rehabilitation provider based in the Inner-West Sydney. We are currently looking for a all rounded administration clerk who is a highly organised, accurate and motivated individual to perform a range of administration and account related tasks. Key responsibilities include but are not limited to: - Reception duties, including answering...
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Hotel Front Office/ Guest Service Agent
7 days ago
Burwood East, Australia Quest Apartments Burwood East Full timeQuest Apartment Hotels is the largest and fastest-growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30-year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveler among Australia’s top 500 corporates and is...
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Hotel Front Office/ Guest Service Agent
2 weeks ago
Burwood East, Australia Quest Apartments Burwood East Full timeQuest Apartment Hotels is the largest and fastest-growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30-year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveler among Australia’s top 500 corporates and is...
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Customer Service Manager
2 weeks ago
Burwood, Australia Coles Supermarkets Full timeFrom small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. ***: **About the role**: Reporting to the...
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Customer Service Officer
6 days ago
Burwood, Australia HCF Full time**About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...
