Briefing and Liaison Officer

The RoleAs a Briefing and Liaison Officer, you will autonomously manage and report on all incoming and outgoing correspondence for Clinical Planning & Service Strategy (CPSS). This role involves preparing, collating, and editing outgoing CPSS correspondence to ensure the provision of accurate, timely, and relevant information. You will coordinate and manage the preparation of briefing notes, discussion papers, and advice for CPSS, the Deputy Director-General, Director-General, Cabinet and Parliamentary Services, the Minister for Health and Ambulance Services, and the Department of the Premier and Cabinet. Additionally, you will assist in resolving issues arising from conflicting information, ensuring consistency with Government policy and Departmental objectives.
The Briefing and Liaison Officer liaises, negotiates, and consults with senior management and officers across the Department to ensure timely completion of correspondence while fostering strong relationships with key stakeholders. You will review, evaluate, and improve divisional records management and correspondence systems, procedures, and guidelines. Responsibilities include managing the departmental records management systems, ensuring divisional branches maintain these systems appropriately, and developing and delivering training on correspondence and records management across CPSS. You will provide administrative support, contribute to the development of business and administrative policies, and maintain sensitivity and confidentiality in all stakeholder interactions. In addition, actively support quality human resource management practices, including employment equity, anti-discrimination, occupational health and safety, and ethical behaviour, adhering to defined service quality standards to ensure high-quality, safe services and workplaces.

**The successful personThe successful person will demonstrate**:

- Proficiency in independent and collaborative work within fast-paced, deadline-driven contexts
- Prioritisation in organising tasks, and meeting tight deadlines while maintaining meticulous attention to detail
- High quality of documentation, including thorough editing and quality assurance
- Tact, discretion, and professional integrity when offering advice across various levels
- Experience in identifying enhancements and implementing operational changes to elevate service delivery
- Capacity to provide effective training and support

About usThe Department of Health is responsible for the overall management of the public health system in Queensland. We are an organisation that strongly believes in the need to work with people who value the goals of our organisation and who will thrive in our workplace. Working at the Department of Health is about making a difference.
CPSS is responsible for delivering clinical service strategy and planning, workforce strategy, planning, and leadership, mental health strategy and planning and precision medicine and research functions to improve health services available to the Queensland community, optimise health gains, reduce inequalities, and maximise the efficiency and effectiveness of the health system. Benefits - A fast-paced, challenging & supportive environment - Competitive salary + generous superannuation & leave loading
- Flexible working arrangements
- Diverse work culture
- Career training & development.
How to apply
- Please submit your resume (including the details of two referees), and
- A cover letter (maximum 2 pages) outlining your skills and experience relevant for this role.This work is licensed under a Creative Commons Attribution 3.0 Australia License.