Technical Support Electronic Security

7 days ago

Melbourne, Australia Roc Consulting Full time

**Company**

This business is a reputable distributor of electronic security products and solutions who provide state of the art products and solutions along with industry leading service and support.

Internally, this business has a brilliant staff culture, it is a high energy, dynamic, and extremely motivated team that value having high staff morale and creating an environment where everyone feels motivated to come to work and be inspired to achieve the best possible results.

Located in Sunshine North, in Melbourne's Inner Western suburbs, this role offers a guaranteed career path for all staff with career ambition.

**Position**

Due to internal growth, the position of Technical Support Officer is now available.

In this role, you will carry out the below:

- Provide technical product expertise to staff, customers, and clients
- Troubleshooting hardware/software issues regarding electronic security products
- Provide pre-sale consultations & post-sales advice of products and technologies
- Use of CRM to prioritise tasks

**Benefits**
- Up to $100k + Super - based on experience
- Commission/Bonuses
- Great work/life balance with no weekend work
- Vibrant work culture with a motivated team
- Genuine career scope and opportunity for progression
- Prior experience in a relevant position within the Electronics Security industry
- Experience/knowledge of electronic security products (CCTV, Access Control, Alarm, etc)
- Relevant qualifications supporting your IT/Technical background
- Excellent communication and presentation skills
- Ability to learn quickly and adapt to new product ranges

Please note, this role is based in Sunshine North, Melbourne, Victoria.

BBBH6415_168810841342696

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