Ict Systems Support Officer

1 week ago

Greater Adelaide SA, Australia UnitingSA Full time

**Your Mission**:
Join a fast-paced IT environment where your technical expertise keeps our systems humming and our people connected. As the go-to tech troubleshooter, you’ll be the first line of defence against system issues, security threats, and user frustrations, making a real impact every day.

**What You’ll Be Doing**:

- Deliver responsive **L1-L2 support** across desktops, systems, telephony, mobile devices, and AV systems.
- Administer user accounts, security policies, and configurations via **Active Directory** and **Microsoft 365**.
- Manage Exchange, Intune, Endpoint Configuration Manager, and MDM platforms.
- **Troubleshoot** network issues, hardware faults, and software bugs with precision and speed.
- Monitor and escalate cyber security threats, ensuring a **secure** digital environment.
- Collaborate on IT projects, audits, and continuous **improvement** initiatives.

**Tech Stack You’ll Work With**:

- **OS & Platforms**: Windows 10/11, Windows Server, iOS, Android
- **Tools**: Active Directory, Group Policy, Exchange, Intune, PowerShell, Defender, Trend
- **Apps**: Microsoft 365, Endpoint Manager, AV systems
- **Networking**: LAN/WAN, DHCP, Printing Services, basic network troubleshooting

**Why You’ll Love It Here**:

- **Salary Packaging**: Up to $15,900 tax-free + $2,650 for meals/entertainment + novated leasing.
- **Leave Loading**: 17.5% boost to your holiday pay.
- **Wellbeing Support**: EAP access
- **Career Growth**: Regular training, upskilling, and exposure to enterprise-level tech.
- **Culture**: Casual Fridays, inclusive team vibe, and a mission-driven workplace.
- **Coffee Perks**: Fuel your day with our in-house coffee machine, because great support starts with great coffee.
- **Parental Leave**: 16 weeks paid leave.

**Who You Are**:

- A tech-savvy problem solver with a passion for user support and system reliability.
- Experienced in help desk/service desk environments and enterprise IT tools.
- Skilled in troubleshooting across hardware, software, and networks.
- Cyber-aware and proactive about security best practices.
- A team player who thrives in collaborative, service-oriented environments.

**Must-Haves**:

- Tertiary qualification in IT (Cert IV, Diploma or Degree).
- SA Driver’s Licence.
- DHS Working with Children Check.
- NDIS Worker Screening Check.

**Why UnitingSA?**

We’re a values-driven organisation making a real difference in the community. As part of our IDT team, your work powers the systems that support aged care, disability services, housing, and more. You’ll be part of something bigger-tech with purpose.

**Ready to Apply?**

Want to know more? Reach out to **Damien Rollond,** Manager ICT Support Services on **08** **8440 2123** for a confidential chat.

You can review the Job Description by following the prompts to apply.

**Applications close**:Wednesday 22**nd** October 2025**:

  • Ict Support Officer

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    A 6-Month contract for an ICT Support Officer at a highly regarded SA Government department based in Adelaide **Your new company** This SA Government Department is based in the Northern subarbs of Adelaide, and they are on the lookout for an ICT Support Officer to join their team. **Your new role** The ICT Support Officer works under the Senior ICT...

  • Ict Support Officer

    2 weeks ago

    Adelaide Region SA, Australia HAYS Full time

    A 6-month contract for an ICT Support Officer role for a SA Government department based in Adelaide. **Your new company** This SA Government Department is based in Adelaide and they are in the lookout for ICT Support officer to join their team at multiple sites at surrounding suburbs of Adelaide. **Your new role** Reporting to the Senior ICT Support...

  • Ict Support Officer

    2 weeks ago

    Greater Adelaide SA, Australia HAYS Full time

    An opportunity for an ICT Support Officer based in Adelaide Hills for an initial 6-month contract **Your new company** The organization in South Australia is responsible for managing the public education system in the state. Their goal is to provide world-class primary and secondary education in all areas of the curriculum, while also working closely with...

  • ICT Systems Support Officer

    1 week ago

    Greater Adelaide SA, Australia UnitingSA Full time $60,000 - $90,000 per year

    Your Mission:Join a fast-paced IT environment where your technical expertise keeps our systems humming and our people connected. As the go-to tech troubleshooter, you'll be the first line of defence against system issues, security threats, and user frustrations, making a real impact every day.What You'll Be Doing:Deliver responsive L1–L2 support across...

  • Ict End User Support Officer

    7 days ago

    Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 5 - $81,690 - $89,615 & APS 6 - $91,944 - $104,393 - Information and Communications Technology Division - Adelaide - SA, Brisbane - QLD, Canberra - ACT, Darwin - NT, Hobart - TAS, Melbourne - VIC, Perth - WA, Sydney - NSW Our ICT staff are dedicated to delivering an exceptional customer experience for our stakeholders across Australia. They are...

  • Ict Service Desk Support Officer

    7 days ago

    Greater Adelaide SA, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 3 - $66,422 - $74,302 & APS 4 - $74,882 - $81,521 - Information and Communications Technology - Adelaide - SA, Brisbane - QLD, Canberra - ACT, Darwin - NT, Hobart - TAS, Melbourne - VIC, Perth - WA, Sydney - NSW Do you want to love where you work, who you work with and want to contribute to Australia’s climate change and energy agenda? Staff in the...

  • Ict School Support

    2 weeks ago

    Greater Adelaide SA, Australia HAYS Full time

    An opportunity for an ICT Support Officer in the Adelaide Northern Suburbs for an initial 6-month contract. **Your new company** The organization in South Australia is responsible for managing the public education system in the state. Their goal is to provide world-class primary and secondary education in all areas of the curriculum, while also working...

  • ICT Support Officer

    4 weeks ago

    Adelaide, South Australia Emanate Technology Full time

    About the OpportunityWe have an exciting opportunity for an ICT Support Officer to join a leading educational organization on a 12-month contract. You'll be working with a variety of technology and providing on-site support across multiple locations. The technology you will work with is diverse, making this a dynamic role with the opportunity to develop your...

  • ICT Support Officer

    4 weeks ago

    Adelaide, South Australia Emanate Technology Full time

    About the OpportunityWe have an exciting opportunity for an ICT Support Officer to join a leading educational organization on a 12-month contract. You'll be working with a variety of technology and providing on-site support across multiple locations. The technology you will work with is diverse, making this a dynamic role with the opportunity to develop your...

  • Ict User Support Officer

    9 hours ago

    Adelaide Region SA, Australia HAYS Full time

    An ICT User Support Officer role available for a SA Gov department based in Adelaide CBD. **Your new company** This SA Government Department is based in the Adelaide CBD and they are in the lookout for ICT User Support Officer to join their team **Your new role** The Service Desk Officer is a role within Digital & technical Services and is accountable to...