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Customer Service Representative
3 weeks ago
We are looking for a dedicated customer service consultant to join our office at Salisbury.
Responsibilities include, but are not limited to:
- Inbound customer order taking
- Communicating directly with customers
- Entry of customer orders and related documentation into our company system in a timely and accurate manner
- Outbound calling from time to time to existing customers
- Interaction with warehouse, sales and accounts department staff
- Processing and checking customer invoices and dealing with any invoice queries
- Maintain and monitor customer accounts
- Data entry and filing
- Any admin duties where necessary
To be successful in this role you will need to have the following skills or experience:
- Proficient telephone manner, communication skills and computing skills
- Ability to work under pressure with high volume processing
- Strong data entry skills
- Relevant customer service experience would be beneficial but not essential
**Job Types**: Full-time, Part-time
Pay: $25.00 - $27.00 per hour
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person