Retail Customer Service Officer

4 days ago

Salisbury, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Permanent Part Time, 25 hours per week between Monday to Friday 8:45am - 5:15pm
- Supportive on the job training for the first 12 weeks
- This is relief role, which will be rostered across both Salisbury and Elizabeth. A willingness to travel to both locations is a requirement of the role.

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    1 week ago

    Salisbury, Australia Workskil Australia Ltd Full time

    **About the Role** This role is responsible for making delightful first impressions on our customers, being the face of Workskil. You will use your superstar administration skills to direct inquiries to the appropriate area, in a timely manner and provide operational support to your colleagues. **This role is being offered on a part time 30 hours per week,...

  • Customer Service and Office Admin

    2 days ago

    Salisbury, Queensland, Australia The Shower Dr Full time $45,000 - $60,000 per year

    About Us:The Shower Dr is Brisbane's leading shower repair and bathroom renovation company.With 25 years of experience and locally owned and operated, we pride ourselves on a great team culture that promotes strong work/life balance.Rapid growth on the back of our high standard of work and customer service, means that we are looking for a new person to join...

  • Customer Service Officer

    2 weeks ago

    Salisbury, Australia BankSA Full time

    You will be the face of BankSA helping our customers reach their financial objectives! - Join a supportive team in our Salisbury - Permanent Part time role, 33.5 hours per week Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of...

  • Customer Service Officer

    2 weeks ago

    Salisbury, Australia Maxima Full time

    On call casual pool - Northern Adelaide Suburbs - Local Government Maxima are a not-for-profit provider of employment services. Since our inception in 1985 we have grown steadily to become a national organisation employing 250 internal staff and around 1000 on hired employees. We are seeking motivated individuals with extensive customer service experience...

  • Customer Service Officer

    14 hours ago

    Salisbury, Australia BankSA Full time

    **Join a supportive team in our Salisbury branch.**: - **Permanent part time position - 33.5 hours per week.**: - **Ongoing training and development available to grow your career. **How will I help?** You’ll be the face of SA Bank - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their...

  • Customer Service Representative

    4 days ago

    Salisbury, Australia Garboro Foods Full time

    We are looking for a dedicated customer service consultant to join our office at Salisbury. Responsibilities include, but are not limited to: - Inbound customer order taking - Communicating directly with customers - Entry of customer orders and related documentation into our company system in a timely and accurate manner - Outbound calling from time to...

  • Graduate Customer Development Officer

    1 week ago

    Salisbury, Australia EGR Group Full time

    **Graduate Customer Development Officer** **About EGR** The **Australian owned** EGR group is a market innovator and leader in manufacturing since 1973. Our business is well established domestically and also **operates internationally in North America, Asia and Europe with wholly owned operations, employing over 1200 people worldwide. **EGR's innovative...

  • Service Desk Officer

    2 days ago

    Salisbury, Australia EGR Group Full time

    The **Australian owned EGR group** is a market innovator and leader in manufacturing **since 1973**. Our business is **well established domestically and internationally** in North America, Asia and Europe with wholly owned operations, employing 1000 people worldwide. EGR's innovative product development has made our automotive accessory products such as...

  • Customer Service Advisor

    4 days ago

    Salisbury, Australia BankSA Full time

    **Join a supportive team in our Salisbury **branch**: - **Permanent Part Time position (33.5 hours per week)**: - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for...

  • Retail Manger

    2 weeks ago

    Salisbury Downs, South Australia Priceline Pty Ltd Full time $90,000 - $120,000 per year

    As one of Australia's favourite health and beauty retailers the Priceline brand includes over 70 company owned stores nationally. The brand is renowned for being a playground for Australia's favourite health and beauty products and to receive the warm, caring service and advice from our in-store specialists such as sales assistants and beauty advisors. We...