Sales Representative

6 days ago

Bowen Hills, Australia Trilogy Care Full time

About Trilogy Care:
Trilogy Care is Australia’s fastest-growing provider of the Federal Government’s Home Care Package (HCP) program. Our innovative self-management model delivers greater choice, transparency, and value to our consumers, ensuring they spend less on management fees and more on long-term care and services.

We are a vibrant, dynamic organisation dedicated to supporting older Australians to remain in their own homes. We believe our work is about making a meaningful impact on the lives of our consumers and their families. At Trilogy Care, we take immense pride in creating an empowering and fulfilling workplace for our dedicated employees. We are committed to providing a supportive and rewarding environment.

About the Role:
**Job Description**:

- Provide premium service and sales support to high quality inbound leads
- Exhibit an excellent work ethic balancing empathy and sales intent in sales conversations.
- Build trust and rapport with potential care recipients by using strong communication and interpersonal skills.
- Understand and sell complex care solutions tailored to individual needs.
- Follow up on customer interactions to ensure satisfaction and resolve outstanding issues.
- Maintain up-to-date knowledge of the aged care industry and Home Care Package regulations.
- Develop and execute sales strategies to meet or exceed sales targets.
- Provide excellent customer service, handle enquiries, complaints, and maintain accurate records of interactions.

Qualities:

- Provide premium service and sales support to high quality inbound leads
- Previous experience in customer service or sales.
- Strong ability to manage productive call volumes while maintaining quality engagement.
- Excellent communication skills, with the capacity to adapt messages to various audiences.
- Proficiency in CRM systems and sales analytics tools to track performance and identify trends.
- Ability to work independently and as part of a team.

Salary and Benefits:

- $65,000 - $80,000 OTE per annum + super based on experience
- Competitive compensation package and flexibility programs to help you thrive in work and life.
- Join a purpose-driven organisation making a positive impact.
- Enjoy a vibrant team culture and active social calendar.
- Supportive management and opportunities for career progression.
- Brand new Bowen Hills office, close to multiple transport options, cafes, restaurants, and supermarkets.

Mandatory Requirements:

- Current federal police clearance (not more than 12 months old) and international police check if you have lived overseas in the last 10 years.
- Evidence of Australian work rights (passport, birth certificate, etc).

Unlock your Potential with Trilogy Care:
Join a purpose driven team that lives by our values to build a legacy of trust and excellence, making a positive impact on the lives of our care recipients, their families and our teamThis purpose-led work and our continuous improvement will help unlock your potential and take your career to the next level.

Avoid the confidence gap You do not have to match all the listed requirements to apply. We'd love to hear from you

Pay: $65,000.00 - $80,000.00 per year

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