Duty Manager/supervisor

5 days ago

South Yarra, Australia Abacus Full time

**Join one of Melbourne’s most dynamic hospitality venues.**
Abacus in South Yarra is a bustling café by day and transforms into a lively bar and restaurant by night. We’re on the hunt for an **experienced and driven Duty Manager** who’s passionate about the industry, thrives in a fast-paced environment, and wants to grow with a leading hospitality group.

**What’s in it for you?**
- Work in a **vibrant venue** with a strong reputation in Melbourne’s dining scene.
- Be part of a team where **hard work and results are valued over fluff**.
- Career growth opportunities across multiple venues in our group.
- Competitive pay aligned with your experience.

**About the Role**

As a Duty Manager, you’ll work closely with our management and floor team, taking responsibility for day-to-day operations, training and developing staff skills and ensuring a smooth service across both day and night trade. From specialty coffee mornings to late-night dining, you’ll keep standards high, inspire your team, and lead from the front.

**Your key responsibilities will include**:

- Running shifts with confidence and authority.
- Managing floor operations and ensuring seamless café-to-restaurant transitions.
- Leading, motivating, and training front-of-house staff.
- Driving sales through upselling and maintaining high service standards.
- Handling customer feedback with professionalism and care.
- Supporting stock control, cash handling, and compliance requirements.
- Acting as the point of contact in the absence of senior management.

**About You**

We’re looking for someone who:

- Has **proven experience as a Duty Manager (or similar role)** in busy café, bar, or restaurant settings.
- Understands both **day trade (cafés)** and **night trade (restaurants/bars)** and can handle the transition seamlessly.
- Is passionate about hospitality and committed to building a long-term career in the industry.
- Is **hands-on, proactive, and thrives on hard work** - no shortcuts, no excuses.
- Brings strong leadership, communication, and problem-solving skills.
- Holds a valid **RSA** and has a solid understanding of compliance and service standards.

**Why Abacus?**

At Abacus, we don’t just serve food and drinks — we create an experience. We’re growing fast and want people who want to grow with us. If you’re serious about hospitality, want to be part of a culture that rewards effort, and are looking for a pathway to further opportunities, this is your chance.

Pay: $65,000.00 - $72,000.00 per year

**Benefits**:

- Employee discount
- Free food
- Salary packaging
- Visa sponsorship

**Experience**:

- Duty Manager: 2 years (required)

Licence/Certification:

- RSA (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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