Front of House Supervisor

4 days ago

Fremantle, Australia Good Drinks Australia Full time

**Introduction**: About Us Proudly West Australian, Gage Roads has grown to become the country's leading independent brewery. In Jan '22, we opened Gage Roads Freo, our 1500 capacity brewpub, located in the Fremantle Port, on the Walyalup Waterfront. Perfectly perched on right on the harbour, our venue overlooks the channel of water that originally inspired our name. Since slinging our first beer, we've solidified ourselves as a "must visit" for tourists, and a regular spot for locals, taking out awards like "Best Bar" and "Best Outdoor Area". Not to mention being packed to the rafters day in and day out. None of this would be possible without our legendary "Good Times Crew". As a company we champion; Determination, courage, honesty, freedom, creativity, authenticity, balance, independence, and having a good old Aussie crack. It's an ethos we started out with and we’re proud that this culture is alive and well within our business to this day. So, if you are looking to work somewhere with epic views, tasty chews, bloody good brews, and a incredible work culture, Gage Roads Freo is the place for you. **Description**: About the role, what are we looking for? If you enjoy working in the hospitality industry and want to advance your career, we have an exciting full-time position available at Gage Roads Fremantle for a hospitality supervisor. As a supervisor you will oversee the daily operations of the venue. You will be responsible for ensuring that guests have a positive and memorable experience, that staff are well-trained and motivated. A hospitality supervisor is responsible for a wide range of tasks, these may include managing and coordinating food and beverage operations, training staff, handling customer complaints, managing health and safety standards.. There are opportunities that come with this role. These include developing skills and knowledge in the hospitality industry, advancing to higher-level positions, earning a competitive salary and benefits depending on experience and performance, meeting new people, and making a positive impact on the guest experience and business success at Gage Roads Fremantle. **Skills and Experiences**: **Roles and Responsibilities**: - Experience in the hospitality industry, in a supervisory or managerial role is essential - Excellent communication, interpersonal, and customer service skills as well as strong leadership, organisational, and problem-solving skills are a must. - knowledge of hospitality operations, standards, and best practices is needed. - The ability to work under pressure, multitask, and handle customer requests as well as proficiency in point-of-sale systems are required. - Flexibility to work on different shifts, weekends and holidays is necessary.

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