Customer Engagement Officer

6 days ago

Sydney, Australia Charterhouse Full time

**Customer Engagement Officer - Government Contract**
- **$370-400 per day + Super**:

- **Location: Hybrid - WFH (3 days), City (1 day) and Parramatta (1 day)**:

- **Immediate start - 40 hrs per week**:

- **Initial contract through to 31/3/24 with likely extension**

Our client is seeking a Customer Engagement Officer who can operate a public helpdesk with passion for community development and support. This flexible role is the perfect opportunity to gain experience in the NSW Government and the training provided will no doubt further your skillset.

**Your core duties will include**:

- Providing general information to customers in a simple, clear and customer friendly manner.
- Display intermediate computer literacy skills and the ability to follow a process/script.
- Build strong relationships with new and existing customers.

**Skills and experience**:

- Solve problems while following a clear set of guidelines and rules.
- Demonstrate resilience and remain calm when dealing with complaints or challenging situations.
- Professional demeanour with a high level of integrity.
- Tech savvy with the ability to pick up new systems with ease, previous experience with Outlook, Teams and SharePoint are essential.
- Previous experience in a Government role is beneficial.
- At least 6 months experience required in a customer service call centre environment.

**How to apply**:
**APPLICATIONS CLOSING SOON.

  • Events and Engagement Officer

    2 weeks ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Events and Engagement Officer** **Clerk Grade**:7/8 **Annual Salary Range**:$113,574 - $125,720 + superannuation **Employment Type**:Ongoing, Full-time **Location**:Haymarket, Sydney / Hybrid - ** Manage a diverse range of events, connecting communications professionals across NSW Government to policy and educational information**: - ** Help drive...

  • Events and Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    OverviewEvents and Engagement OfficerClerk Grade: 7/8Annual Salary Range: $113,574 - $125,720 + superannuationEmployment Type: Ongoing, Full-timeLocation: Haymarket, Sydney / HybridResponsibilitiesManage a diverse range of events, connecting communications professionals across NSW Government to policy and educational informationHelp drive innovation and...

  • Events and Engagement Officer

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    OverviewEvents and Engagement OfficerClerk Grade: 7/8Annual Salary Range: $113,574 - $125,720 + superannuationEmployment Type: Ongoing, Full-timeLocation: Haymarket, Sydney / HybridResponsibilitiesManage a diverse range of events, connecting communications professionals across NSW Government to policy and educational informationHelp drive innovation and...

  • Events and Engagement Officer

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Events and Engagement OfficerClerk Grade:7/8Annual Salary Range:$113,574 - $125,720 + superannuationEmployment Type:Ongoing, Full-timeLocation:Haymarket, Sydney / HybridManage a diverse range of events, connecting communications professionals across NSW Government to policy and educational informationHelp drive innovation and effectiveness of government...

  • Events and Engagement Officer

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    OverviewEvents and Engagement Officer role at NSW Department of Customer Service.Base pay range: A$113,574.00/yr - A$125,720.00/yr. Annual Salary Range: $113,574 - $125,720 + superannuation. Employment Type: Ongoing, Full-time. Location: Haymarket, Sydney / Hybrid.Position detailsEvents and Engagement OfficerClerk Grade: 7/8Salary and role information is...

  • Events and Engagement Officer

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    OverviewEvents and Engagement Officer role at NSW Department of Customer Service.Base pay range: A$113,574.00/yr - A$125,720.00/yr. Annual Salary Range: $113,574 - $125,720 + superannuation. Employment Type: Ongoing, Full-time. Location: Haymarket, Sydney / Hybrid.Position detailsEvents and Engagement OfficerClerk Grade: 7/8Salary and role information is...

  • Customer Engagement Officer

    2 weeks ago

    Sydney, Australia Indigeco Full time

    Part-Time - Government Position - 6 month contract Description: Role Title: Customer Engagement Officer (part time role) 28 hours per week Rates : $56.76 + super Location: Sydney Duration: 6 months The Customer Engagement Officer is responsible for championing positive customer outcomes by supporting the organisation and stakeholders to provide best...

  • Customer Engagement Officer

    2 weeks ago

    Sydney, New South Wales, Australia Indigeco Full time

    Part-Time- Government Position- 6 month contractDescription:Role Title: Customer Engagement Officer (part time role) 28 hours per weekRates : $56.76 + superLocation: SydneyDuration: 6 monthsThe Customer Engagement Officer is responsible for championing positive customer outcomes by supporting the organisation and stakeholders to provide best practice...

  • Customer Engagement Officer

    2 weeks ago

    Sydney, Australia Charterhouse Full time

    **$51.84- $56.76 per hour + Super**: - **Sydney Olympic Park + WFH (potentially 1 day per week after training has been completed)**: - **Immediate start - 4 days per week - 7 hrs per day**: - **Initial contract through to 27/09/24 with possible extension** Our client is seeking a Customer Engagement Officer who is responsible for delivering positive...

  • Customer Engagement Officer

    2 weeks ago

    Sydney, New South Wales, Australia beBeeEngagement Full time $64,116 - $90,524

    We are currently seeking a Customer Engagement Officer to join our team at the Warragamba Dam Visitor Centre. In this role, you will be responsible for providing quality customer service and support the day-to-day operation of the visitor centre.This is an excellent opportunity to work with an essential organisation creating a more sustainable future for the...