Team Administrative Officer

20 hours ago

Nowra, Australia Shoalhaven City Council Full time

Salary: $62,337 - $70,064 p.a. plus 11.5% Super
- Permanent/Full Time Position
- Access to Councils Variable Working Hours

**About the role**
This is a **permanent, full time** position working a **35 hour** week, **Monday - Friday, 9.00am - 5pm**. This position is located at the Nowra Administration Building providing essential administrative support to the City Development directorate of Council.

**Duties**
Reporting directly to the Coordinator - Administration North, the focus of this position is to:

- Provide administrative and customer service support to internal and external customers of City Development
- Process orders, notices and generate invoices
- Provide administrative and records support to City Development staff as required
- Process call back requests and customer complaints/action in Council’s request management system

**Skills & Experience**
To be successful in the position, you will possess:

- Certificate III Business Administration (or equivalent)
- Relevant experience in an administrative and/or customer experience environment
- Ability to consult, share information and work collaboratively in a team environment
- Experience in delivering high quality customer service (including face to face interactions)
- Demonstrated effective time management and prioritisation skills and ability to balance competing deadlines
- Current class C Driver's Licence

**About Shoalhaven City Council**
Shoalhaven City Council is a dynamic organisation serving a large and diverse community; limitless opportunity exists for an exciting and rewarding career. The Shoalhaven is located just 2 hours from Sydney and 2.5 hours from Canberra. The Shoalhaven is home to 104,000 people and comprises of 49 unique towns and villages. It is a place of great natural beauty and offers an enviable lifestyle and positive work-life balance.

**Benefits**
We are committed to creating a positive culture and strong team environment, and offer a range of benefits:

- Generous Leave Entitlements
- Long Service Leave After 5 Years
- 9 Day Fortnight for Outdoor Staff
- Flexitime for Indoor Staff
- Remote Working Arrangements
- Fitness Passport
- Novated Lease Arrangements
- Discounted Private Health Insurance
- Training and Development Programs

**How to Apply**

In addition, you will be required to demonstrate how you satisfy the requirements of the position by answering the below questions relevant to the essential criteria as outlined in the job advertisement.
- At Shoalhaven City Council our corporate core values are: Collaboration, Adaptability, Integrity and Respect. Please choose one value and advise how you have enacted this value in a professional setting.
- What relevant qualifications, skills and experience do you offer that relate to this role?
- What does excellent customer service mean to you?
- Please provide an example of how you prioritise competing workloads and deadlines.

**Contact**: Cath McCallum - Coordinator - Administration North - 02 4429 3493**

**Applications Close: Sunday 29 September 2024 **(at Midnight)

Shoalhaven City Council is a Child Safe Organisation that recognises and advocates for the rights of children and young people and are committed to providing a safe workplace.

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