Showroom Administrator

2 weeks ago

Melbourne, Australia E & S Full time

Opportunity to develop your admin skills in a supportive team environment
- Work for a company who has strong family values and passion for innovation
- Professional development and career progression

**The Opportunity**

Do you love people? Do you enjoy entertaining and hosting, getting to know new people and connecting them with others?

Are you always up for a chat?

Do you like to get stuff done?

Are you ready to change your career?

If you’ve agreed with any of the above you might be the next member of the E&S Family

**What you can expect as a Retail Administrative Specialist, with us**:

- You’ll be the first impression of E&S greeting customers & suppliers
- To have fun Life is too short not to, right?
- No 2 days are the same in our fast paced world class showroom.
- Juggling customers on the phone and in person to provide the best customer experiences possible.
- Providing exceptional customer support to our people, including processing of payments, and coordinating deliveries.
- Supporting the showroom completing administrative tasks such as data entry, inbox maintenance, banking, customer reconciliations and client after sales service
- This role will be based in our Blackburn Showroom

**The Finer Details**:

- This is a full on site role.
- The hours of work required are 9:00am -5:30pm mid week
9:00am - 5:00pm on Saturdays and 10:00am -5:00pm on Sundays
- Working every second weekend with mid week RDOs
- No late night trading

**Here’s what we’re looking for**:

- A people person
- Customer service or administrative experience from any customer facing environment such as Retail, Hospitality, Travel, Contact Centre, Sales.
- Excellent verbal, written and interpersonal skills.
- An individual who is self motivated with strengths in time management, prioritisation and multi-tasking in a rapidly changing environment.
- A strong work ethic and dedication to go that extra mile
- A team-orientated mindset and approach.
- Basic Computer Skills

**What we Offer**
- Access to Wellbeing programs and support through our Employee Assistance Program
- Generous Staff Discounts
- If you are a foodie and LOOOVE coffee, you will love working in our showrooms
- 5 weeks annual leave on your 5 years of service
- Invitations to supplier events and galas.
- To be well trained and developed so that you are equipped to excel in this vital role.
- We love to see our people grow with career opportunities and prefer to promote from within the organisation.

**About Us**

For 61 years, e&s has been serving our customer’s needs as a specialist retailer in the Victorian market. Since 1991, the Sinclair family made the decision to focus solely on the best brands in Kitchen, Bathroom and Laundry products.

e&s has established a reputation in Victoria as a retailer of integrity and principle, doing everything possible to ensure that we are customer-centric in everything we do, whether that be through omni-channel or behind the scenes in our retail and commercial operations.

Our success has been built on the back of powerful relationships between our suppliers, customers and our dynamic group of employees who foster these relationships by being genuine, authentic and trustworthy.

At E&S, we place as much importance as the customer experience as we do on the employee experience.

Some of our best administrators have come from backgrounds such as

Real Estate, Fast Food, Hospitality and Travel, to name a few.

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