Case Manager

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're 'striving to be' the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

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There are many benefits of working at Launch Housing including: *

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Contributing to useful and rewarding work and giving something back to the community
- Wellbeing days (on top of annual leave)
- Flexible working arrangements
- Purchased leave
- Gender neutral paid parental leave (after 12 months of service)
- Training and career growth opportunities across Launch Housing
- A portion of your income can be tax-free by salary packaging your personal expenses
- Additional tax-free salary packaging on dining and accommodation expenses
- Positive, supportive and progressive work environment

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About the opportunity*

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**$**79,149.47 **+ super + NFP salary packaging (income tax savings)**
- **Permanent full-time position based in East St Kilda**:

- **Meaningful work, purpose & impact organisation**:

- **5 wellbeing days in addition to holiday leave**

Our Women’s only Crisis Accommodation is a residential facility with 15 single client rooms, the service provide temporary accommodation (for up to 8 weeks with the possibility of extension), case management, transitional support and other services to assist clients in achieving dignified and sustainable housing outcomes. The program also provides support to women outside the residential facility, including a LH rooming house located in the St Kilda area.

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What you'll be doing*
You will be responsible for providing immediate and ongoing support for clients experiencing or being at risk of homelessness, through the provision of a range of intervention options through case management support including case planning. They do this by encouraging the client’s independence, empowerment, autonomy and dignity. This support may be provided in a range of environments including funded accommodation services, private housing or via assertive outreach to clients experiencing housing crisis.

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Reporting to the Team Leader - Case Management, you will: *
- Assist during critical incidents and other risks that arise at the facility in accordance with Launch Housing policy and DFFH requirements
- Advocate on behalf of clients with other agencies to ensure access to and delivery of effective services.
- Engage with clients to determine eligibility for the organisation's services and referral potential clients to other more relevant services if required.
- Coordinate services required by the client and client's family and monitor their ongoing effectiveness.

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What we’re looking for*
We are currently seeking a skilled & passionate individual, someone committed to working with people who are experiencing homelessness, or at risk of homelessness on their journey out of homelessness.

**Please address the following key selection criteria in your cover letter**:

- Demonstrated experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of housing and homelessness policy, context and systems
- Demonstrated understanding and knowledge of Family Violence and Gender-Based Violence, and the impacts of this on client care
- Demonstrated experience in the provision of high-quality initial assessment, planning and prioritization programs
- High degree of initiative and analytical skills, including well-developed organisational and time-management skills
- Have a relevant tertiary qualification (desirable)

**How to apply**
Please submit a cover letter addressing the key selection criteria and your CV.

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Special conditions: *
Launch Housing is relying on exceptions contained in sections 28, 60 and 88 of the EO Act to employ and accommodate women and those who identify themselves as women at this site.

All applicants must have the right to work in Australia and must provide evidence of full COVID-19 vaccination or a valid medical exemption certificate.

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working With Children Check and satisfactory criminal history record check.

**Salary**: $79,149.47 per year